Heather Fisher
Tempe,AZ
Summary
Detail-oriented security professional with proven skills in CCTV surveillance, incident reporting, and access control. Committed to maintaining safety and compliance while delivering superior customer service.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
7
7
years of professional experience
Work History
Security Officer
Marksman
Mesa, AZ
02.2024 - Current
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to detect and prevent potential security breaches.
- Responded promptly to alarms and incidents, ensuring effective resolution of issues.
- Assisted in training new staff on security procedures and emergency response protocols.
- Utilized surveillance systems to monitor activity and maintain situational awareness effectively.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
ALK GLOBAL SECURITY
Buckeye, AZ
03.2023 - 01.2024
- Maintained detailed logs of daily activities, ensuring thorough documentation of events.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Site Supervisor
Brosnan Security
Phoenix, AZ
05.2021 - 03.2023
- Supervised daily security operations, ensuring compliance with protocols and safety regulations.
- Coordinated training programs for new security personnel, enhancing team performance and knowledge retention.
- Conducted regular site inspections to identify potential security risks and implement preventive measures.
- Collaborated with law enforcement agencies to address incidents and improve response strategies.
- Trained new team members on site policies and procedures.
- Provided onsite training to help develop employee skills.
Site Supervisor
Transcend Security Solutions
Tempe, AZ
04.2019 - 02.2022
- Recorded incident reports with detailed accounts of occurrences.
- Removed unauthorized persons from facility grounds.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
- Wrote and submitted daily reports on security team operations.
- Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
Education
High School Diploma -
The American Acadamy By Graduation Alliance
Salt Lake City, UTSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Access control
- Patrol operations
- Threat assessment
- Workplace violence prevention
- Active shooter training
- Emergency evacuation procedures
- Hazardous materials response
Timeline
Security Officer
Marksman
02.2024 - Current
Security Officer
ALK GLOBAL SECURITY
03.2023 - 01.2024
Site Supervisor
Brosnan Security
05.2021 - 03.2023
Site Supervisor
Transcend Security Solutions
04.2019 - 02.2022
High School Diploma -
The American Acadamy By Graduation Alliance