Summary
Overview
Work History
Education
Skills
Timeline

Heather Fitzenreiter

Licensed Social Worker
Napoleon,OH

Summary

Dynamic Senior Hospice Care Consultant at Heartland Hospice with a proven track record in streamlining admission processes and enhancing patient comfort. Skilled in grief counseling and clinical judgment, I advocate for families while ensuring timely access to essential services, fostering compassionate care and quality improvement in end-of-life planning.

Professional hospice care specialist skilled in patient advocacy and end-of-life support. Proven track record in building relationships with patients and families, ensuring compassionate care and emotional support. Strong focus on team collaboration, adapting to changing needs, and achieving impactful results. Expertise in care coordination, assessment, and communication fosters trust and reliability among colleagues and clients.

Overview

26
26
years of professional experience

Work History

Senior Hospice Care Consultant

Heartland Hospice
10.2019 - Current
  • Streamlined hospice admission processes, reducing wait times and increasing patient comfort during transitions.
  • Educated families on hospice services, options for alternative care, and provided emotional support throughout the entire process.
  • Evaluated patient eligibility for hospice services using established criteria, ensuring timely access to needed resources.
  • Conducted comprehensive assessments to determine appropriate levels of care for patients, ensuring optimal outcomes.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Provided ongoing education to clinical staff, improving overall knowledge of best practices in hospice care.

Licensed Social Worker

Center for Child and Family Advocacy
03.2005 - 05.2017
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
  • Improved client well-being by conducting comprehensive assessments and developing personalized treatment plans.
  • Advocated for clients'' rights and needs, ensuring access to essential services and support systems.
  • Assisted clients in navigating complex social service systems by providing guidance on program eligibility requirements and application processes.
  • Mentored new social work staff by sharing best practices, offering guidance on case management techniques and helping to navigate the organizational structure.
  • Implemented evidence-based interventions tailored to individual client needs, promoting positive change in behavior patterns and thought processes.

Hospital Corpsman Second Class

United States Navy
06.1999 - 06.2001
  • Responsible for the health and readiness of up to 1,500 forward deployed Marines to include routine and emergency medical needs.
  • Provided critical medical and emotional support during emergency situations, ensuring prompt and effective response to save lives.
  • Performed minor surgeries and other procedures in challenging conditions.
  • Provided leadership, delegation, and exceptional medical service in high-pressure situations.
  • Educated Marines and other Hospital Corpsman re: best practices, new medical advances in field medicine, and wellness.


Education

Bachelor in Social Work - Child Welfare

University of Toledo, Toledo, OH
05.2001 -

Skills

Advance Directive Certified

Timeline

Senior Hospice Care Consultant - Heartland Hospice
10.2019 - Current
Licensed Social Worker - Center for Child and Family Advocacy
03.2005 - 05.2017
University of Toledo - Bachelor in Social Work, Child Welfare
05.2001 -
Hospital Corpsman Second Class - United States Navy
06.1999 - 06.2001

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Heather FitzenreiterLicensed Social Worker