Heather Fleming
Summary
Dedicated bartender with expertise in outstanding customer service and suggestive selling. Proven ability to create a welcoming atmosphere while effectively managing bar inventory.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
M Culinary concepts
Scottsdale, AZ
04.2025 - Current
- Engaged with guests to create a welcoming and enjoyable atmosphere.
- Collaborated with event staff to ensure seamless service delivery.
- Managed bar inventory and restocked supplies as needed.
- Engaged guests in conversation while mixing drinks to create a friendly atmosphere at the bar area.
- Assisted with setup and breakdown of events, including moving tables and chairs and setting up decorations.
UPS Pre Load
UPS
Mesquite , TX
10.2020 - Current
- Sorted and helped deliver more than 500 packages each shift for further processing or shipment.
- Organized cargo for safe transport and ensured compliance with applicable safety regulations.
- Prepared hazardous material documentation according to federal regulations prior to transporting products containing such materials.
Banquet Bartender
Viki Hall Staffing
Dallas, TX
08.2022 - 09.2024
- Serviced different events, holding the highest guest satisfaction standard in Dallas. Weddings, auctions, conventions, corporate functions.
- Viki Hall Staffing held contracts with several high-end venues due to the constant professionalism of the employees. Fort Worth Zoo. Dallas Museum of Art. The Reunion Tower, which is catered by Wolfgang Puck. Along with many more.
Bartender
JTC Youth Sports (non-profit organization)
Dallas, TX
06.2023 - 08.2024
- JTC provided bartending services to Live Nation concert venues, Dos XX pavilion, and the Toyota Music Factory. Donating profits to underfunded youth sports teams.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Performed opening and closing duties, including restocking supplies, taking inventory, and cleaning up
Education
Business Management
Park University
Fort Bliss, TXSkills
- Cocktail list development
- Maintaining glassware stock
- Courteous
- Outstanding customer service
- Balancing the cash register
- Ordering wine, beer and liquor
- Anticipating guest needs
- Suggestive selling
- Maintaining a clean bar
- Verbal communication
Accomplishments
Lead Bartender/ Training bartender
Key Employee
Grew revenue by implementing unique promotions.
Wrote and edited documents to keep staff informed on policies and procedures.
Key Employee
Grew revenue by implementing unique promotions.
Wrote and edited documents to keep staff informed on policies and procedures.
References
Laura Marricle Freelance Client (Cheers to life) 1-575-914-1899
Nadine Ochoa Owner of Dia De Los Pescados 1-562-674-8538
Tana Sandoval Bar Manager at Pershing Inn 1-915-566-1331
Certification
- safe serve certified
- tabc food handlers
Timeline
Bartender
M Culinary concepts
04.2025 - Current
Bartender
JTC Youth Sports (non-profit organization)
06.2023 - 08.2024
Banquet Bartender
Viki Hall Staffing
08.2022 - 09.2024
UPS Pre Load
UPS
10.2020 - Current
Business Management
Park University