Heather Fobel
Tucson,AZ
Summary
Dynamic Human Resources professional with over 13 years of experience managing a broad range of human resource functions. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Proliance Surgeons
02.2022 - Current
- Company Overview: A physician owned healthcare group with multiple locations in Washington and over 1900 employees
- Administer employee benefits programs, answer benefits-related queries, and facilitate open enrollment processes
- Correspond with payroll, insurance carriers, administrators, and service providers on issues related to eligibility, coverage, and deductions
- Manage all employee leave and accommodation requests, including ADA, FMLA, and WA Paid Leave
- Provide excellent customer service to employees of all levels throughout the organization
- Main HR point of contact for multiple care centers throughout the Proliance organization
- Responsible for onboarding and new hire processing in the HRIS system
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Real Estate Agent
Century 21 Real Estate Center
01.2020 - 12.2022
- A licensed real estate broker working directly with buyers and sellers to achieve their home buying and home selling goals
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple clients.
Benefits Administrator
Northwest Hospital
04.2019 - 12.2019
- Company Overview: Contract role supporting the benefits management for Northwest Hospital & Medical Center during the integration into the University of Washington
- Employee count: 2400
- Daily administration of benefit and retirement programs
- Consult with and advise employees on eligibility, plan provisions, and other matters related to benefits
- Assist with monthly benefits plan funding, billing, benefits accounting and reconciliation
- Correspond with payroll, insurance carriers, administrators, and service providers on issues related to billing, eligibility, coverage and deductions
- Develop positive working relationship with vendors, consultants and others to ensure timely delivery of services, accurate enrollment of employees and dependents, and compliance with plan documents and agreed-upon performance standards
- Respond to requests for information from vendors, employees and regulatory bodies
- Reconcile monthly invoices for Medical, Dental, Life, and LTD Plans, etc., and related issues
- Support the Wellness program, LiveWell Northwest, as well as the Rewards and Recognition programs
- Enter employee contribution changes in the UltiPro HRIS system; audit to ensure accuracy
Human Resources Manager
EEFC, Inc. (dba Europe Express)
12.2007 - 01.2019
- Company Overview: Europe Express is a wholesale tour operator specializing in providing high-quality, affordable travel to Europe
- Employee count: 108
- Responsible for strategy and execution of all employee benefits including retirement, medical, dental, vision, disability and life insurance, and COBRA
- Plan, create, and review communications materials regarding open enrollment and wellness plans
- Deliver new employee benefit orientation and educate them on health care options
- Review and reconcile all benefit invoices
- Manage all employee leave and accommodation requests, including ADA, FMLA, and Sick Leave
- Develop, implement, and administer company compensation plans including bonus plans and sales incentive programs
- Manage annual performance review and salary increase programs
- Complete employee on-boarding, training, and setup in ADP Workforce Now
- Manage and review bi-weekly payroll for 100+ employees in multiple states
- Create and update employment policies as needed
- Coach managers and employees through resolving workplace issues
- Responsible for full cycle recruiting
Education
B.S. - Business Administration
California State University
Sacramento, CA01.1999
Skills
- Benefits Administration
- HR Policies Implementation
- HRIS Systems
- FMLA Administration
- Employee Onboarding
- Compensation and benefits
- Employee file management
- Workers Compensation
- ADP Workforce Now
- Background Checks
- Employee Handbooks
Certification
- SHRM-CP - Certified
Timeline
Human Resources Generalist
Proliance Surgeons
02.2022 - Current
Real Estate Agent
Century 21 Real Estate Center
01.2020 - 12.2022
Benefits Administrator
Northwest Hospital
04.2019 - 12.2019
Human Resources Manager
EEFC, Inc. (dba Europe Express)
12.2007 - 01.2019
B.S. - Business Administration
California State University
- SHRM-CP - Certified
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