Heather Gaczynski
Avon
Summary
Strong work ethic with a driven positive attitude. I am some one that works collaboratively and professionally with others and likes to complete tasks. I am a hard worker who is organized, I am welcoming to customers and pride myself in putting customer services as the highest priority.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Secretary to Owner
NAPA Auto Parts - Honeoye Falls
06.2014 - Current
- Managed daily office operations, ensuring smooth workflow and efficient communication.
- Maintained accurate records and filing systems, enhancing information retrieval processes.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Took care of daily deposits for banking, pay bills.
- Contact customers for collections.
Teacher
Webster Central School District
09.2005 - Current
- Enhanced student engagement through curriculum-aligned, interactive lesson plans.
- Adapted instruction techniques to effectively address diverse student learning needs.
- Cultivated collaborative learning environments to encourage student interaction and participation.
- Monitored and evaluated student progress, adjusting instruction to optimize learning outcomes.
- Guided new teachers in effective classroom management and educational practices.
- Facilitated professional development workshops on innovative teaching strategies.
Counter Server
Charlie Riedel's Restaurant
05.1998 - 08.2005
- Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of counter area, adhering to health and safety standards.
- Assisted in training new staff on menu items and service protocols, enhancing team performance.
- Performed opening and closing procedures for the restaurant.
Education
Master of Science - Elementary Reading And Mathematics
Walden University
Minneapolis, MN05-2013
Bachelor of Science - Elementary & Special Education
SUNY Geneseo
Geneseo, NY05-2005
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Supply restocking
- Quickbooks
- Schedule management
- Calendar management
- File management
- Keyboarding skills
Certification
- Elementary Education 1-6,
- Special Education 1-6
Timeline
Secretary to Owner
NAPA Auto Parts - Honeoye Falls
06.2014 - Current
Teacher
Webster Central School District
09.2005 - Current
Counter Server
Charlie Riedel's Restaurant
05.1998 - 08.2005
Master of Science - Elementary Reading And Mathematics
Walden University
Bachelor of Science - Elementary & Special Education
SUNY Geneseo