Heather Galbreath
Starbucks
Ewa Beach,HI
9
years of professional experience
Enthusiastic, self-motivated, reliable, responsible and hardworking individual. Mature team player and adaptable to all challenging situations. Able to work well both independently and in a team environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Stylist
3 Months- Curated personalized styling experiences to enhance customer satisfaction and brand loyalty.
- Developed strong product knowledge to provide tailored recommendations for clients.
- Collaborated with team members to ensure seamless in-store visual merchandising and displays.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
Shift Lead/Coffee Master
3 Years 3 Months- Ensured proper cash intake management to maintain financial integrity and deposit records
- Coached baristas on new drinks and customer service skills to enhance customer satisfaction and service quality
- Executed store operations during scheduled shifts to maintain smooth daily operations and optimal service delivery
- Managed opening and closing tasks to ensure smooth store operations as assigned
- Created positive learning environment through clear, specific, timely coaching and feedback to partners on shift, fostering operational excellence and improving team performance
Merchandise Hostess
9 Months- Assisted guests with purchases and informed them about services and products to enhance their shopping experience
- Created one-of-a-kind experiences through personalized interaction and exceptional service
- Participated in business development seminars focused on leadership skills
- Disney College Program Participant
Barista Trainer
1 Year 2 Months- Prepared and served hot and cold drinks such as coffee, tea, artisan and specialty beverages
- Trained new employees on operational procedures, fostering team competency and service quality
- Greeted guests daily, answered questions and recommended drinks and food
- Greeted guests warmly upon arrival to create a welcoming atmosphere, answered questions and recommended drinks and food
Digital Media Student Worker
4 Years 7 Months- Supervised student activities in computer labs to enhance learning experiences.
- Assisted students with digital media homework assignments to improve understanding of concepts.
- Maintained and organized equipment, including tablets, sound booth, studio lights, and backdrops, to ensure readiness for use.
Photographer
1 Year 10 Months- Photographed clients in a studio setting.
- Facilitated positive client experiences by ensuring comfort and enjoyment during photography sessions.
- Booked new and returning clients through an online database.
- Contacted clients to confirm appointments and/or notify them that their photo orders were available for pickup.
- Correctly calculated charges, issued bills and collected payments.
- Arranged appointments for new and returning clients to ensure timely service. new and returning clients through an online database.
Education
Bachelor of Arts - Creative Media, Communications and New Media Technologies
Associates of Science - Digital Media, Creative Media
Associates of Science - Digital Media, Digital Photography
- Phi Theta Kappa Honor Society Member
- 3.7 GPA
Certificate of Achievement - Digital Media Production
Academic Subject Certificate - Digital Art
Skills
Customer service
Product knowledge
Multitasking
Attention to detail
Relationship building
Creative thinking
Teamwork and collaboration
Excellent communication
Timeline
Stylist
Kate Spade
05.2026 - CurrentRead More
Shift Lead/Coffee Master
Starbucks
05.2023 - CurrentRead More
Merchandise Hostess
The Walt Disney Company
08.2022 - 05.2023Read More
Barista Trainer
Starbucks
05.2021 - 07.2022Read More
Photographer
Expressions Portrait Design
07.2019 - 05.2021Read More
Digital Media Student Worker
Leeward Community College
10.2017 - 05.2022Read More
University of Hawaii- West Oahu
Bachelor of Arts from Creative Media, Communications and New Media Technologies
Read More
Leeward Community College
Associates of Science from Digital Media, Creative Media
Read More
Leeward Community College
Associates of Science from Digital Media, Digital Photography
Read More
Leeward Community College
Certificate of Achievement from Digital Media Production
Read More
Leeward Community College
Academic Subject Certificate from Digital Art
Read More