Heather Marone
Human Resources Coordinator
Nuevo,CA
Summary
Experienced administrative manager providing exceptional service and support to teams.
Conscientious, reliable, and performance-driven professional with 16+ years of impressive experience in administrative management, office support, and customer service. Extensive experience in the healthcare and educational industry, employing all necessary policies, procedures and regulations for excellent patient outcomes. Possess in-depth knowledge of human resources management principles, including talent management, recruitment, employee relations, and implementation of strategic HR initiatives. Adept at managing sensitive information while articulating, demonstrating exceptional verbal communication skills, admirable work ethic, a keen sense of integrity, and an excellent history of reliability in achieving outstanding outcomes. Ability to manage diverse teams of various cultural backgrounds, while demonstrating the capability to work and adjust in a dynamic environment. Quality-driven professional with several years of comprehensive experience working with teammates to support accounting functions. Accurately inputs data and records day-to-day transactions. Solid understanding of basic bookkeeping and accounts payable and receivable.
Overview
19
19
years of professional experience
Work History
HUMAN RESOURCES TECHNICIAN II
RIVERSIDE COUNTY UNIVERSITY HEALTH SYSTEMS
RIVERSIDE, CA
02.2024 - 05.2024
- Responded to inquiries within 24 hours of receiptsContinued..
- Full Cycle Recruitment (Onboarding new hires) Responsible for all compliance documents Communication to set short term and long-term team goals
- Updating and organizing personnel files Collaborate closely with associates, managers, and senior leaders of the organization
- Main points of contact for administration including general HR questions related to HR processes, leaves of absence and benefits
- Managed confidential matters and acted discreetly with solid judgement
- Invoicing and Reconciling Invoices Scheduled Travel and meetings for Senior Leadership Team Assisted with Time Keeping/Payroll Prepared job announcements, put together new hire orientation and training
- Research and reports payroll trends
- Prepares power-point presentations and packets for new hires and potential candidates
- Track and update staff payroll and PTO
ADMINISTRATIVE COORDINATOR/ CONTRACTOR CARE
ALLIED UP COOPERATIVE
REMOTE POSITION
01.2022 - 01.2023
- Organized and maintained filing systems for sensitive documents.
- Maintained calendars for multiple executives.
- Coordinated internal meetings, including scheduling, logistics, and catering.
- Developed and implemented internal controls for the accounting department to ensure compliance with company policies and procedures.
- Assisted in the preparation of financial statements and reports.
- Prepared detailed reports and presentations for executive staff.
- Answered phones and routed calls to appropriate personnel.
OFFICE MANAGEMENT
Hemet Valley Recovery Center and Sage Retreat
Hemet, CA
12.2019 - 09.2021
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
- Created and maintained filing systems, both paper and electronic.
- Reviewed and processed invoices, payments, receipts and other financial documents to ensure accuracy.
- Assisted with the preparation of annual budgets and forecasts.
- Maintained financial records, including accounts receivable and payable and general ledger.
- Prepared monthly bank reconciliations and cash flow statements.
- Worked closely with Human Resources team members on special projects as needed .
- Provided administrative support for Human Resources initiatives and programs.
- Established relationships with external vendors providing services related to human resources operations.
- Utilized office management software and systems for streamlined operations and data management.
- Executed office management duties such as ordering supplies, managing budgets.
OFFICE COORDINATOR
Telecare Corporation
San Jacinto, CA
04.2018 - 03.2019
- Created and maintained filing systems, both paper and electronic.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
- Processed invoices and payments accurately and promptly.
- Maintained customer accounts by recording account information, reconciling discrepancies.
- Checked figures, postings, and documents for accuracy.
- Verified billing data with client contracts to ensure accuracy of invoicing.
- Researched and resolved discrepancies in payment processing.
- Developed productive working relationships with customers through courteous service via phone or email correspondence.
- Scheduled appointments for staff members using Outlook calendar system.
- Compiled data, tracked changes, and created reports in Excel spreadsheets.
STUDENT SUPERVISION AIDE
Nuview Union School District
Nuevo, CA
08.2017 - 04.2018
- Assisted the supervisor with daily tasks and operations of the department.
- Supervised students during outdoor recess to ensure safety and adherence to school rules.
- Ensured adequate staffing for playground supervision duties.
- Conducted regular inspections of the play area and equipment.
- Monitored student behavior, intervening in situations as necessary.
- Assisted with resolving disputes between students.
- Promoted good communication between staff, students and parents.
OFFICE SECRETARY
Riverside County Office of Education
Riverside, CA
10.2005 - 02.2012
- Organized and maintained filing systems, both electronically and manually.
- Created and distributed memos, letters, spreadsheets, presentations and other documents for internal use.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Scheduled appointments, meetings, travel arrangements and conference calls.
- Answered telephones promptly and directed calls to appropriate personnel.
- Provided administrative support to management staff as needed.
- Prepared agendas and made arrangements for committee, board, and other meetings.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
Education
Master of Arts - Human Resources
Capella University
Minneapolis, MN03-2025
Master's in Healthcare Education -
Kaplan University
IA10.2016
Bachelors in Healthcare Administration - Healthcare Administration / Organizational Mgmt
Ashford University
CA06.2012
Skills
- Administrative & Executive Management
- Data Management
- Regulatory Compliance
- Benefits Administration
- Employee Onboarding
- HR program development
- Interviewing techniques
- Workforce Planning
- File Maintenance
- Budget Analysis
- Data Entry
- Audit tracking
- HRIS proficiency
- Payroll Processing
- Employment law knowledge
Zip
92567
City
CA
Street
Nuevo
Affiliations
Family Activities
Animal Rescue
Cooking
Volunteer Work
Timeline
HUMAN RESOURCES TECHNICIAN II
RIVERSIDE COUNTY UNIVERSITY HEALTH SYSTEMS
02.2024 - 05.2024
ADMINISTRATIVE COORDINATOR/ CONTRACTOR CARE
ALLIED UP COOPERATIVE
01.2022 - 01.2023
OFFICE MANAGEMENT
Hemet Valley Recovery Center and Sage Retreat
12.2019 - 09.2021
OFFICE COORDINATOR
Telecare Corporation
04.2018 - 03.2019
STUDENT SUPERVISION AIDE
Nuview Union School District
08.2017 - 04.2018
OFFICE SECRETARY
Riverside County Office of Education
10.2005 - 02.2012
Master of Arts - Human Resources
Capella University
Master's in Healthcare Education -
Kaplan University
Bachelors in Healthcare Administration - Healthcare Administration / Organizational Mgmt
Ashford University
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