Heather Gillespie
Somers,MT
Summary
Hardworking individual with front-end coverage and early-morning stocking experience at Costco. Demonstrates consistent adherence to established procedures in fast-paced shifts. Supports daily operations through punctual attendance and efficient task completion.
Overview
2027
2027
years of professional experience
Work History
Insurance Broker
Flathead Insurance
Kalispell , MT
11.2023 - 06.2026
- Reviewed client risk details to recommend insurance options aligned with specific coverage needs.
- Researched coverage and premium choices to deliver tailored options that met each client's requirements.
- Explained policy choices based on client goals and coverage priorities, ensuring informed decision-making.
- Delivered important policy updates to clients to ensure understanding. and updates with clients in clear, timely language.
- Worked with carriers on endorsements, cancellations, and billing questions.
- Managed multiple accounts simultaneously while consistently meeting deadlines.
Administrative Assistant
The Chiropractor
Whitefish, Montana
02.2022 - 11.2023
- Coordinated patient appointment schedules to enhance clinic operations and streamline patient flow.
- Responded to patient inquiries via phone and greeted patients at reception, enhancing communication and providing assistance.
- Maintained organized filing systems for quick access to patient records and office materials.
- Prepared patient intake forms and updated medical records, ensuring accuracy and confidentiality.
- Verified insurance information and processed billing paperwork, maintaining accurate patient account management.
Gym Owner & Head Coach
Fuel Lifestyle & Performance
Lethbridge , Alberta
03.2006 - 10.2021
- Streamlined daily gym operations, boosting facility efficiency and elevating member satisfaction.
- Built fitness programs tailored to client goals, needs, and ability levels.
- Planned and led group classes to keep energy high and members engaged.
- Facilitated regular team meetings to foster collaboration and disseminate best practices.
- Analyzed market trends to identify growth opportunities and increase brand visibility.
- Oversaw income, expenses, payroll, and taxes, ensuring organized financial records and compliance.
- Built website with service details and online registration options for gym members.
Warehouse Stocker
Coscto
Lethbridge, Alberta
2001 - 2006
- Stocked warehouse merchandise following Costco Wholesale receiving and display standards.
- Restocked shelves promptly to maintain optimal inventory levels and product availability.
- Organized merchandise displays to enhance customer visibility and accessibility.
- Maintained clean and organized work area to ensure safety and operational efficiency.
- Operated pallet jacks and carts during daily stocking duties.
- Cleaned aisles to promote safety and enhance customer experience. and maintained safe work areas throughout shifts.
- Collaborated with team manager to prioritize daily tasks and align on operational goals.
Education
Some College (No Degree) - Science
University of Lethbridge
Lethbridge AlbertaSkills
- Risk assessment and analysis
- Attention to detail
- Business operations
- Effective communication
- Time management
- Dependability and responsibility
- Protocol adherence
- Physical stamina and efficiency
Timeline
Insurance Broker
Flathead Insurance
11.2023 - 06.2026
Administrative Assistant
The Chiropractor
02.2022 - 11.2023
Gym Owner & Head Coach
Fuel Lifestyle & Performance
03.2006 - 10.2021
Warehouse Stocker
Coscto
2001 - 2006
Some College (No Degree) - Science
University of Lethbridge