Heather Watts
Montgomery Whitewater
Montgomery,AL
1
Certification
10
years of professional experience
Dedicated professional with over 20 years of experience in management, sales, customer service, nonprofit fundraising, and hospitality. Served as Area Sales Manager for Marriott, overseeing sales for three brands. Currently an Ambassador for Montgomery Chamber of Commerce and Commander of Maxwell SOS Honorary Squadron. Open to relocation.
Work History
Sales Director
3 Years 5 Months- Identified and pursued strategic opportunities to capture volume pass sales from targeted constituencies, enhancing overall sales performance.
- Assist Marketing Director in the formulation and implementation of proactive Group Sales marketing campaigns and programs
- Develop targeted group outreach events and programs; make personal appearances to sell group visits, conferences and catering sales
- Coordinated and processed all phases of group contracts, including booking orders and securing deposits and payments for group pass sales, team building, conferences, and catering.
- Cultivated relationships with local organizations and visitors to enhance community engagement and drive sales.
- Arrange tours for prospective team building and conference sales groups
- Follow up with group/catering sales customers to determine satisfaction.
- Established and maintained relationships with Chamber of Commerce, local businesses, travel trade accounts, airlines, and partners to maximize cooperative pass sales opportunities, serving as Chamber Ambassador.
- Supported team in Eddys Restaurant by managing staff and operations during peak times and special events.
- Manage Sales team: Sales coordinator and outside sales representative.
Sales Manager
4 Months- Increased revenue for sales department through management of group and corporate sales.
- Collaborated with Revenue Manager to optimize rates and manage corporate accounts.
- Work with corporate accounts by selling meeting space
- Daily operation of the Sales Department - coordinator of meeting space, group and corporate arrivals.
- Work closely with Revenue Manager to maintain rates daily and with corporate accounts.
- Work with corporate accounts by selling of meeting space
- Provided informative property tours to showcase amenities and services for corporate clients. to corporate/ Smurf accounts
- Fulfilled duties as Manager on Duty, ensuring smooth operations and addressing guest needs. on Duty as assigned
- Engaged with local businesses as a Chamber Ambassador, enhancing community ties and promoting collaboration.
Account Executive
8 Months- Executed corporate sales and cold calling, maintaining and expanding market presence for Epson brand.
- Developed relationships with customers in the Auburn and Opelika market.
- Followed up on business leads
- Delivered engaging product demonstrations to corporate clients to highlight benefits.
- Actively involved in Chamber Events
Caregiver, Independent Contractor
4 Months- Delivered specialized services to clients on a contractual basis.
- Assisted clients with daily living needs, enhancing self-esteem and promoting overall wellness.
- Transported individuals to events, medical appointments, and shopping trips, facilitating social engagement and access to necessary services.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Business Development Manager
3 Months- Developed corporate business base for renovated hotel by engaging with current accounts and new leads.
- Oversaw annual sales room revenue budgets and achieved set goals.
- Collaborated with GM and revenue management to create the annual occupancy and room revenue budget.
- Worked with current accounts and new leads to develop corporate business base for renovated hotel.
- Maintained relationships with local CVB, Chamber of Commerce, and travel agencies to enhance market presence.
- Leveraged Salespro to enhance sales tracking and reporting processes. and maintained all required data.
- Worked professionally with hotel staff and provided leadership.
Area Director of Sales
3 Months- Worked with current corporate accounts by maintaining report and increasing revenue nights and also targeted new accounts
- Managed and developed sales budget
- Managed sales budget development and oversight
- Cultivated leads through cold calls, telemarketing, and networking
- Partnered with Marriott and Hilton brands to improve guest experiences.
Sales Professional
1 Year 11 Months- Managed sales process from initial contact to close by effectively promoting Lifetouch programs and services.
- Conducted regular sales calls to diverse church organizations, delivering ongoing customer service and maintaining strong communication with accounts.
- Worked remotely in sales and also traveled to maintain sales account files by completing partner agreements, logging and for forecasting sales activities in CRM Salesforce
Ad Sales Associate
9 Months- Called local businesses to identify advertising opportunities with local magazines through cold calling and warm leads, fostering community engagement
- Achieved advertising budget goals advertising budget/ monthly
- Executed tasks autonomously very organized and strong negotiation skills
- Provided high-quality customer support and building relationships
Education
BBA
Skills
Direct sales
Sales leadership
Sales team leadership
Account development
Corporate partnerships
Corporate development
CRM Software
Strategic planning
Organizational management
Time management
Personal Information
Availability: Anywhere
Certification
First Aid Certification
Timeline
Sales Director
Montgomery Whitewater
2023.05 - CurrentRead More
Sales Manager
Opal Hotels Group, LLC
2023.01 - 2023.05Read More
Account Executive
Epic Office Solutions, LLC
2022.03 - 2022.11Read More
Caregiver, Independent Contractor
Care.com
2020.11 - 2021.03Read More
Business Development Manager
MMI Hospitality Group-Mobile
2020.06 - 2020.09Read More
Area Director of Sales
LBA Hospitality
2019.12 - 2020.03Read More
Sales Professional
Lifetouch National Photography
2017.03 - 2019.02Read More
Ad Sales Associate
Journey Magazines
2016.06 - 2017.03Read More
Faulkner University
BBA
1998.12Read More