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Heather Lord
West Fork,AR
Work Preference
Summary
Results-driven Production Line Lead with expertise in workplace safety, employee training, and production scheduling. Committed to ensuring health and safety compliance while optimizing operational efficiency.
Overview
15
15
years of professional experience
Work History
Production Line Lead
Tyson Foods
Fayetteville, Ark
03.2020 - Current
- Supervised daily production activities to ensure adherence to safety and quality standards.
- Trained and mentored team members on efficient operational procedures and best practices.
- Coordinated workflow among production staff to optimize efficiency and minimize downtime.
- Implemented process improvements that enhanced productivity and reduced waste across the line.
- Coordinated with quality control teams to address any product defects or deviations from established standards, ensuring customer satisfaction.
- Collaborated with quality control teams to address issues and maintain product integrity.
- Led cross-functional meetings to align production goals with broader organizational objectives.
- Maintained good manufacturing processes to promote product safety and quality.
- Set up machining and performed maintenance on machines.
Head of Housekeeping
Woodsprings Suites
Council Bluffs, IA
02.2017 - 02.2020
- Supervised daily housekeeping operations, ensuring quality standards and guest satisfaction were met.
- Oversaw daily operations of six housekeepers to maintain high cleaning standards.
- Implemented training programs for staff, enhancing team performance and operational efficiency.
- Developed cleaning protocols that improved turnaround time for guest rooms while maintaining cleanliness standards.
- Coordinated inventory management for cleaning supplies and equipment, minimizing waste and managing costs.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted thorough inspections and implemented corrective actions, improving overall cleanliness scores.
- Completed schedules, shift reports, and other business documentation.
- Reported necessary repairs to maintenance staff for prompt resolution.
Deli Manager
IGA
Lincoln, Neb
01.2012 - 06.2012
- Managed daily operations of deli department, ensuring optimal product quality and freshness.
- Oversaw inventory management, including ordering, stock rotation, and shrink control.
- Implemented streamlined processes to improve efficiency in food preparation and service delivery.
- Trained and mentored staff on food safety regulations and customer service standards.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Developed promotional strategies to enhance product visibility and increase sales.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
Education
GED -
Southeast Community College
Beatrice, NE04-1996
Skills
- Machine operation
- SOP management
- Quality control
- Product inspection
- Production scheduling
- Workplace safety
- Safety regulations
- Team leadership
- Employee training
Timeline
Production Line Lead
Tyson Foods
03.2020 - Current
Head of Housekeeping
Woodsprings Suites
02.2017 - 02.2020
Deli Manager
IGA
01.2012 - 06.2012
GED -
Southeast Community College