Heather Gordon
Clermont
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Nurse Extern position. Ready to help team achieve unit goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Orlando Health South Lake Hospital
06.2019 - Current
- Responds to patient emergencies with immediate care and notifies clinicians to provide comprehensive assistance.
- Helps patients complete activities of daily living.
- Obtains patient vital signs and reports results to staff nurse or physician, noting changes from prior measurements.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Customer Service Representative
Publix
04.2017 - 07.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled cash and other forms of tender accurately
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Science - Nursing
Lake Sumter State College
Clermont, FL05.2025
Associates In Arts -
Lake Sumter State College
Clermont, FL05.2023
East Ridge High School
Clermont, FL05.2019
Skills
- Active Listening
- Decision Making
- Sterilizing Equipment Use
- Verbal and Written Communication
- Activities of Daily Living ADL Assistance
- Collect and deliver lab specimens
- Perform electrocardiograms
Accomplishments
- Gained preceptor position and have trained 5+ new hires, with leadership skills and high-quality patient care.
Certification
- Certified Nursing Assistant, FLDOH - Florida Department of Health - Issued: 4/1/2019- Expiration Date: 5/31/2026
- BLS Provider Certification Training - Issued: 9/8/2022- Expiration Date: 9/30/2024
Timeline
Patient Care Technician
Orlando Health South Lake Hospital
06.2019 - Current
Customer Service Representative
Publix
04.2017 - 07.2019
Associate of Science - Nursing
Lake Sumter State College
Associates In Arts -
Lake Sumter State College
East Ridge High School
- Certified Nursing Assistant, FLDOH - Florida Department of Health - Issued: 4/1/2019- Expiration Date: 5/31/2026
- BLS Provider Certification Training - Issued: 9/8/2022- Expiration Date: 9/30/2024
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