Heather Graham
Spokane Valley,WA
Summary
Enthusiastic Wellness Coach experienced in personal fitness support, group instruction and fitness floor monitoring. Hardworking and dedicated team player with excellent communication and relationship-building skills. Known for personable demeanor and determined attitude. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated YMCA professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Health and Wellness Coach with over 20 years of experience assessing fitness and advising clients on behavioral and lifestyle changes based on health conditions and goals. Personable professional involved with healthcare community and promoting education on healthy lifestyles to improve public health. Tailored healthcare and wellness plans based on patient needs and limitations to achieve outstanding results. Health and Wellness Coach with over 20 years of experience assessing fitness and advising clients on behavioral and lifestyle changes based on health conditions and goals. Personable professional involved with healthcare community and promoting education on healthy lifestyles to improve public health. Tailored healthcare and wellness plans based on patient needs and limitations to achieve outstanding results.
Overview
30
30
years of professional experience
Work History
Wellness Coach
YMCA Of The Inland Northwest
SPOKANE VLY, United States
03.2000 - Current
- Build strong relationships with members to promote health, wellness and available services.
- Coordinate with other healthcare providers to incorporate multiple aspects of clients' health into wellness plan.
- Organize and lead classes for members, providing tips and advice for lifestyle changes and healthy living.
- Monitor and track individual progress with wellness plans.
- Demonstrate safe and correct forms for each exercise and piece of equipment.
- Performed screenings for markers such as blood pressure, weight and BMI.
- Understand client limitations based on medication or physical disabilities while building exercise plans.
- Nominated and received awards for performance and member service.
- Mentor and teach fellow staff members. Lead by example.
Manger on Duty, Personal Trainer, Lifeguard, CC
The Spokane Club
Spokane, WA
06.1996 - 05.2003
- Designed specific workout systems for individual clients based on performance
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Successfully planned, budgeted and executed children's week long summer day camps and other children's programs.
Conference Assistant and Weekend Manager
Cannon Beach Conference Center
Cannon Beach, OR
06.1989 - 05.1990
- Kept supplies stocked, work areas clean and trash cleared.
- Maintained exceptional customer service standards throughout every shift.
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Provided constructive feedback to workers, which improved morale and boosted efficiency.
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
- Established team priorities, maintained schedules and monitored performance.
- Optimized processes and supervised 8-10 employees.
Education
High School Diploma -
Valley Christian School
Spokane Valley, WABachelor of Arts - Physical Education And Coaching
Gonzaga University
Spokane, WASkills
- Fitness Program Design and Implementation
- Safety and Emergency Procedures
- Motivational and Dynamic
- Communication and Interpersonal Connections
- Progress Monitoring and Goal Attainment
- Creative Problem Solving
- Customer Service
- Relationship and Community Building
- Passion for Health and Fitness
- Leadership and Coaching
- Flexibility and Adaptability
- Active Listening
Timeline
Wellness Coach
YMCA Of The Inland Northwest
03.2000 - Current
Manger on Duty, Personal Trainer, Lifeguard, CC
The Spokane Club
06.1996 - 05.2003
Conference Assistant and Weekend Manager
Cannon Beach Conference Center
06.1989 - 05.1990
High School Diploma -
Valley Christian School
Bachelor of Arts - Physical Education And Coaching
Gonzaga University