Heather Haase
Boonsboro,Maryland
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and Intensive care unit hospital experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Johns Hopkins Community Physicians
Frederick, MD
10.2014 - Current
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Incorporated outside records into charts and EHR.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Scheduled appointments for patients via phone and in person.
Certified Nursing Assistant
Shady Grove Adventist Hospital
Rockville, MD
02.2009 - 02.2013
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Reported changes in patient condition to registered nurse.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Distributed drinking water and nourishment to patients.
- Assisted patients with bathing and dressing to promote personal hygiene.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to nurse.
- Answered patient call signals and signal lights to determine patients' needs.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Education
Associate of Science - Medical Assistant
Frederick Community College
Frederick, MD06-2009
High School Diploma -
Urbana High School
Ijamsville, MD06-2002
Skills
- HIPAA Compliance
- Medical Terminology
- Patient Documentation
- Medical Records Management
- Patient Scheduling
- Vital Sign Monitoring
- Patient Assessments
- Medical Terminology Proficiency
- Intensive Care Unit Experience
- Direct Patient Care
- CPR
- Human Anatomy and Physiology
- Certified in Basic Life Support (BLS)
- EKG Set up and Monitoring
Affiliations
- children's ministry at Covenant Church
Accomplishments
Safety Officer Johns Hopkins Community Physicians
Certification
- Certified Nursing Assistant A00071157 (STATE OF MARYLAND)
Issued: 3/9/2005 Expires: 08/28/2024
- National Certified Medical Assistant (NCCT)
User ID: 671423
Expires: 7/6/2024
Timeline
Certified Medical Assistant
Johns Hopkins Community Physicians
10.2014 - Current
Certified Nursing Assistant
Shady Grove Adventist Hospital
02.2009 - 02.2013
Associate of Science - Medical Assistant
Frederick Community College
High School Diploma -
Urbana High School
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