HEATHER Hammond
Bedford,VA
Summary
Accomplished RN Case Manager with a proven track record at UVA Health, specializing in behavioral health and mental health treatment. Expert in medication monitoring and fostering family support, significantly enhancing patient satisfaction and health outcomes. Mentored nursing staff, demonstrating exceptional leadership and empathy. Skilled in client advocacy and comprehensive care plan assessment.
Overview
18
18
years of professional experience
Work History
RN Case Manager Behavioral Health
UVA Health
11.2022 - 11.2024
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
RN
Centra Health
09.2006 - 10.2022
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
Education
Bachelor Of Science In Nursing - Nursing
Centra College
Lynchburg, VA12.2020
Diploma - Nursing
Centra College of Nursing
Lynchburg, VA05.2008
Skills
- Behavioral interventions
- Family support
- Client advocacy
- Relapse prevention
- Patient diagnosis
- Mental health treatment
- Care plan assessment
- Behavioral assessment
- Autism spectrum
- Psychopharmacology
- Medication monitoring
Timeline
RN Case Manager Behavioral Health
UVA Health
11.2022 - 11.2024
RN
Centra Health
09.2006 - 10.2022
Bachelor Of Science In Nursing - Nursing
Centra College
Diploma - Nursing
Centra College of Nursing
Similar Profiles
Kylee StricklerKylee Strickler
Certified Sterile Processing Technician at UVA HealthCertified Sterile Processing Technician at UVA Health
Catherine PetersonCatherine Peterson
Registered Nurse at UVA HealthRegistered Nurse at UVA Health
Savannah L. WalkerSavannah L. Walker
Registered Nurse at UVA HealthRegistered Nurse at UVA Health