Heather Handy
chesapeakebeach,Maryland
Summary
Dynamic cosmetologist with extensive experience at Hair Bizz Inc, excelling in personalized hair services and client education. Proven ability to enhance customer loyalty through friendly communication and active listening. Skilled in inventory management and staff training, driving operational efficiency and achieving client satisfaction. Licensed professional committed to continuous improvement in beauty trends.
Overview
9
9
years of professional experience
Work History
Cosmetologist
Hair Bizz Inc
08.2024 - Current
- Provided personalized hair services, including cutting, coloring, and styling, enhancing client satisfaction.
- Educated clients on hair care products and techniques, improving product sales and customer loyalty.
- Maintained up-to-date knowledge of beauty trends and techniques through continuous education and training.
- Collaborated with team members to streamline salon operations and enhance overall service efficiency.
Salon Manager
Hair Cuttery
01.2017 - 08.2023
- Oversaw daily salon operations, ensuring high standards of service and cleanliness.
- Trained and mentored staff on customer service best practices and product knowledge.
- Implemented inventory management systems to optimize product availability and reduce waste.
- Developed marketing strategies to increase client retention and attract new customers.
- Achieved clients' goals with color, color, and styles.
Independent Contractor
MMH Inspecions
08.2022 - 05.2023
- Prepared detailed inspection reports, documenting findings and recommendations for clients.
- Utilized industry-standard tools and software to enhance inspection accuracy and efficiency.
Education
High School Diploma -
Huntington High School
Huntingtown, MDSkills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Great with kids
- Scheduling appointments
- Professionalism and ethics
Timeline
Cosmetologist
Hair Bizz Inc
08.2024 - Current
Independent Contractor
MMH Inspecions
08.2022 - 05.2023
Salon Manager
Hair Cuttery
01.2017 - 08.2023
High School Diploma -
Huntington High School