Heather Harrington
Hudson ,NH
Summary
Proven in enhancing customer engagement and teamwork at Ulta, I excel in organization and multitasking. Trained peers at Ayottes Stateline boosting efficiency. Achieved sales targets through expert knowledge and customer service, contributing to significant store success without exceeding a single numerical percentage.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Ulta
Manchester, NH
09.2024 - Current
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Cashier
Parlee Farms
Tyngsboro, MA
08.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assist costumers in the ice cream stand, on a hayride, or in the general store
Hostees
Texas Roadhouse
Nashua, NH
01.2024 - 09.2024
- Input orders accurately into POS terminal, split bills and accepted payments.
- Bring guests to their tables and help with togo
Cashier Trainer
Ayottes Stateline Sl
Hudson NH
05.2021 - 02.2024
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Helped customers complete purchases, locate items.
- Evaluated employee performance, offering constructive feedback and recognizing top performers through regular assessments.
- Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing conveyor belts and removing empty shopping baskets.
Hostess
Burtons Bar and Grill
Nashua NH
02.2022 - 08.2022
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bishop Guertin High School
Nashua, NH06.2023
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Customer Engagement
Accomplishments
I am enrolled in Cosmetology school and have attended three master classes! I have participated in an Amika masterclass, Redken masterclass, and Matrix masterclass.
Timeline
Beauty Advisor
Ulta
09.2024 - Current
Hostees
Texas Roadhouse
01.2024 - 09.2024
Cashier
Parlee Farms
08.2023 - Current
Hostess
Burtons Bar and Grill
02.2022 - 08.2022
Cashier Trainer
Ayottes Stateline Sl
05.2021 - 02.2024
Bishop Guertin High School