HEATHER HENWOOD
Sharon Hill,PA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Senior Manager - Revenue Cycle Operations
Prospect Medical Crozer-Chester Medical Center
11.2018 - Current
- Maintain Revenue Cycle Systems; ARO Contracts System and Cerner Patient Accounting System.
- Review process boundaries for automation opportunities.
- Analyze Accounts Receivable data for cash prospects.
Senior Revenue Analyst
Alphalytics- Acclara
02.2017 - 10.2018
- Prepared financial and accounting documents for client analysis.
- Evaluated and delivered feedback to clients regarding data integrity.
- Tracked company inventory across multiple databases.
- Provided onsite training for clients and new employees.
Senior Manager - Revenue Cycle Systems
Crozer-Chester Medical Center
01.2015 - 01.2017
- Streamlined processes to lower operating costs.
- Implemented patient work-listing system.
- Updated coding structures for ICD-10 along with new policies and procedures.
- Implemented and maintained the integrity of Revenue Cycle Systems: Nthrive Claims and Contract Management.
- Identified process boundaries and found automation opportunities.
- Processed data using pivot tables, pivot charts, and macros.
- Recruited highly qualified individuals to fill critical roles.
- Trained Patient Financial Services staff and vendors onsite.
Financial & Systems Analyst III - Revenue Cycle Systems
Crozer-Chester Medical Center
08.2013 - 01.2015
- Ensured the accuracy of the IMAX Claims and Contracts Systems and Charge Master Description systems.
- Prepared financial and accounting documents for Director’s review.
- Reviewed and addressed deficiencies within the Patient Financial Services Systems.
- Identified process boundaries and found automation opportunities.
- Processed data using pivot tables, pivot charts, and macros.
Education
Delaware County Community College
Media, PASkills
- Issue resolution
- Strategic project planning
- Strong organizational abilities
- Experienced user of Microsoft Office tools
- Critical analysis
- Data analysis
- Collaborative teamwork
Timeline
Senior Manager - Revenue Cycle Operations
Prospect Medical Crozer-Chester Medical Center
11.2018 - Current
Senior Revenue Analyst
Alphalytics- Acclara
02.2017 - 10.2018
Senior Manager - Revenue Cycle Systems
Crozer-Chester Medical Center
01.2015 - 01.2017
Financial & Systems Analyst III - Revenue Cycle Systems
Crozer-Chester Medical Center
08.2013 - 01.2015
Delaware County Community College
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