Summary
Overview
Work History
Education
Skills
Volunteer Experience
Communication Skills
References
Certification
Timeline
Generic

Heather Sidfrid

Lowry City,United States

Summary

Problem-solving Residential Program Manager committed to facilitating a healthy, supportive environment for individuals. Pleasant leader with attention to detail and the determination to seek out opportunities that promote positive outcomes for residents. Ready for a new position that involves collaborating with talented teams of people.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Transportation Driver

Clinton Health and Rehabilitation
Clinton, MO
06.2024 - Current
  • Transported patients in wheelchairs or stretchers if needed, using appropriate equipment and techniques.
  • Provided safe and timely transportation for patients to medical appointments.
  • Monitored road conditions regularly to determine best routes for efficient travel time management.
  • Adhered to safety protocols and procedures established by the organization at all times.

Detention Superintendent

Cass County Juvenile Detention
Harrisonville, MO
09.2023 - 05.2024
  • Attended meetings with local law enforcement officials in order to discuss strategies for improving public safety.
  • Performed background checks on individuals applying for employment within the facility.
  • Conducted performance reviews and provided feedback to employees on their job performance.

Lead Direct Support Professional

Center for Human Services
Sedalia, MO
05.2023 - 09.2023
  • Assisted with the development of resources for clients in order to help them achieve their goals.
  • Provided case management services to clients, including assessing client needs and developing individualized service plans.
  • Collaborated with other social service providers to ensure continuity of care for clients.

Assistant Program Manager

Kansas City Behavioral Health Holdings
Warrensburg, MO
10.2022 - 05.2023
  • Cultivated meaningful partnerships with local organizations that provided additional resources or expertise towards achieving program goals.
  • Oversaw recruitment process for new positions within the organization's residential services department.
  • Conducted regular staff meetings to ensure program objectives were met.
  • Evaluated existing programs for effectiveness and identified areas for improvement.

Education

Master of Science - Criminal Justice

Colorado Technical University - Online Campus
01.2013

Bachelor of Science - Human Services

Colorado Technical University - Online Campus
01.2011

Bachelor of Science - Criminal Justice

Colorado Technical University - Online Campus
01.2009

High School -

Rome Free Academy
01.1999

Skills

  • Loading and unloading
  • Passenger Assistance
  • Transportation Regulations
  • Medical Equipment Operation
  • Safe driving techniques
  • Patient Transport

Volunteer Experience

I am an active member of Bikers Against Child Abuse (BACA). I help empower children who have been through traumatic experiences in their life.

Communication Skills

I have great communication skills, and I possess the ability to speak with any person in all types of environments. I do not hesitate to share my infectious smile and wonderful personality with any person. I do not know a stranger

References

Available upon request

Certification

  • CPR certification
  • First Aid certification
  • Level One Medication Aide certification

Timeline

Transportation Driver

Clinton Health and Rehabilitation
06.2024 - Current

Detention Superintendent

Cass County Juvenile Detention
09.2023 - 05.2024

Lead Direct Support Professional

Center for Human Services
05.2023 - 09.2023

Assistant Program Manager

Kansas City Behavioral Health Holdings
10.2022 - 05.2023

Master of Science - Criminal Justice

Colorado Technical University - Online Campus

Bachelor of Science - Human Services

Colorado Technical University - Online Campus

Bachelor of Science - Criminal Justice

Colorado Technical University - Online Campus

High School -

Rome Free Academy
  • CPR certification
  • First Aid certification
  • Level One Medication Aide certification
Heather Sidfrid