Heather Sidfrid
Lowry City,United States
Summary
Problem-solving Residential Program Manager committed to facilitating a healthy, supportive environment for individuals. Pleasant leader with attention to detail and the determination to seek out opportunities that promote positive outcomes for residents. Ready for a new position that involves collaborating with talented teams of people.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Transportation Driver
Clinton Health and Rehabilitation
Clinton , MO
2024.06 - Current
- Transported patients in wheelchairs or stretchers if needed, using appropriate equipment and techniques.
- Provided safe and timely transportation for patients to medical appointments.
- Monitored road conditions regularly to determine best routes for efficient travel time management.
- Adhered to safety protocols and procedures established by the organization at all times.
Detention Superintendent
Cass County Juvenile Detention
Harrisonville , MO
2023.09 - 2024.05
- Attended meetings with local law enforcement officials in order to discuss strategies for improving public safety.
- Performed background checks on individuals applying for employment within the facility.
- Conducted performance reviews and provided feedback to employees on their job performance.
Lead Direct Support Professional
Center for Human Services
Sedalia , MO
2023.05 - 2023.09
- Assisted with the development of resources for clients in order to help them achieve their goals.
- Provided case management services to clients, including assessing client needs and developing individualized service plans.
- Collaborated with other social service providers to ensure continuity of care for clients.
Assistant Program Manager
Kansas City Behavioral Health Holdings
Warrensburg , MO
2022.10 - 2023.05
- Cultivated meaningful partnerships with local organizations that provided additional resources or expertise towards achieving program goals.
- Oversaw recruitment process for new positions within the organization's residential services department.
- Conducted regular staff meetings to ensure program objectives were met.
- Evaluated existing programs for effectiveness and identified areas for improvement.
Education
Master of Science - Criminal Justice
Colorado Technical University - Online Campus
01.2013
Bachelor of Science - Human Services
Colorado Technical University - Online Campus
01.2011
Bachelor of Science - Criminal Justice
Colorado Technical University - Online Campus
01.2009
High School -
Rome Free Academy
01.1999
Skills
- Loading and unloading
- Passenger Assistance
- Transportation Regulations
- Medical Equipment Operation
- Safe driving techniques
- Patient Transport
Volunteer Experience
I am an active member of Bikers Against Child Abuse (BACA). I help empower children who have been through traumatic experiences in their life.
Communication Skills
I have great communication skills, and I possess the ability to speak with any person in all types of environments. I do not hesitate to share my infectious smile and wonderful personality with any person. I do not know a stranger
References
Available upon request
Certification
- CPR certification
- First Aid certification
- Level One Medication Aide certification
Timeline
Transportation Driver
Clinton Health and Rehabilitation
2024.06 - Current
Detention Superintendent
Cass County Juvenile Detention
2023.09 - 2024.05
Lead Direct Support Professional
Center for Human Services
2023.05 - 2023.09
Assistant Program Manager
Kansas City Behavioral Health Holdings
2022.10 - 2023.05
Master of Science - Criminal Justice
Colorado Technical University - Online Campus
Bachelor of Science - Human Services
Colorado Technical University - Online Campus
Bachelor of Science - Criminal Justice
Colorado Technical University - Online Campus
High School -
Rome Free Academy
- CPR certification
- First Aid certification
- Level One Medication Aide certification
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