Heather Hill
Whitney,TX
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
Top Of The Hill Cleaning
07.2018 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Coached and mentored team of 3 employees through effective recruitment, hiring and goal setting methods.
- Improved process efficiency through effective inventory control in alignment with client standards.
- Collected payment for services rendered and provided client with billing receipts.
- Provided excellent house cleaning and maid services to clients.
Phlebotomist
4 Baby Ultrasound
03.2021 - 02.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
President Volunteer
Whitney Intermediate PTO
08.2018 - 05.2021
- Presided at all the meetings of the organization
- Served as PTO representative at community Functions
- Implemented a monthly PTO newsletter to educate the Whitney community about what the PTO was doing and any upcoming events.
- Prepared agenda for all meetings
- Prepared Annual Budget for the coming year for approval
- Worked with outside sources for fundraising
- Researched new and exciting ways to raise money
- Created spreadsheets for presentation, organization and record keeping.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Education
Certification - Phlebotomy Technician
Lone Star Phlebotomy
Burleson, TX11.2020
Certification - Medical Assisting
Sanford Brown Institute
Dallas, TX05.2009
High School Diploma -
Alvarado High School
Alvarado, TX05.2006
Skills
- Collaborative Leadership
- Organizational Skills
- Patient Care
- Effective Interpersonal Communication
- Customer service
- Inventory Management
- Certified Phlebotomist
- CPR
- Healthcare Office Management
- Fundraising expertise
Certification
- Certified Phlebotomy Technician (PH1), MedCa - 11/2020
- Medical Assistant, Sanford Brown Institute, 05/2009
Timeline
Phlebotomist
4 Baby Ultrasound
03.2021 - 02.2022
President Volunteer
Whitney Intermediate PTO
08.2018 - 05.2021
Business Owner/Operator
Top Of The Hill Cleaning
07.2018 - Current
- Certified Phlebotomy Technician (PH1), MedCa - 11/2020
- Medical Assistant, Sanford Brown Institute, 05/2009
Certification - Phlebotomy Technician
Lone Star Phlebotomy
Certification - Medical Assisting
Sanford Brown Institute
High School Diploma -
Alvarado High School
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