Heather Hoffman
DOWNINGTOWN,PA
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. Legal professional with strong skills in writing, organizing and project managing cases related to General practice,Social security ,Personal injury, Medical Malpractice and Elder law. Expertly conducts research, collects witness statements and organizes files. Experienced working with diverse populations to optimize representation.
Overview
35
35
years of professional experience
Work History
Independant Sales Representative
Avon Cosmetics
06.2017 - Current
- Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
- Educated customers by providing hands-on Avon Hair Color demonstrations and explaining benefits and advantages of using their color line and recommemded shampoos.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Conducted daily follow-up calls to answer client's questions and manage sales process.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Professional Actress and Model
Self Employed Web
05.2001 - Current
- Secured representation from top talent agencies due to consistent demonstration of exceptional acting abilities and professionalism in the field.
- Background actress : Law & Order -Slaughter Season 12 Episode 5; Anger Management with Adam Sandler; Ed tv Show; 2003 March Madness NBA Playoff Promo Video w/ The Baha Men ( background dancer) 2017 Matrix Hair Model at Highline Studios NY - Hair by Danielle Keasling! Fashion Bug Model at Park City Mall Lancaster Pa ; Njema Model Lancaster Pa, Runway Model HBG 2005; Mary Kay Cosmetics Model 2008; 2010 Look Book for Capitol Models; Other calls - Maid in Manhattan;How to Lose a guy in 10 days;West Wing;Sopranos audition;many more!
- Enhanced audience engagement by delivering captivating performances in various stage productions.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Remained focused, motivated and professional throughout long shoots and events.
Salon Cosmetologist
Smart Style Salon
12.2015 - 11.2022
- Stayed up-to-date on industry trends by attending professional development workshops, trade shows, and networking events.
- Contributed to a positive work environment by supporting coworkers in their tasks when needed or requested.
- Ensured compliance with state regulations regarding sanitation procedures for equipment cleaning and disinfection practices within the salon space.
- Maintained a clean and organized work station for efficient service delivery and client comfort.
- Built lasting relationships with clients through engaging conversations and attentive listening during appointments.
- Managed appointment scheduling efficiently using software systems that allowed seamless booking experience for both staff members and clientele.
- Boosted salon revenue by upselling additional services and products to clients during appointments.
Cake Decorator and Deli Counter
Super Fresh Food Market
10.1989 - 10.1999
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Demonstrated knowledge of various deli products, offering recommendations based on customer preferences.
- Operated slicing equipment safely and efficiently, minimizing accidents and maintaining quality cuts.
Education
Associate of Applied Science - Paralegal Studies
Delaware County Community College
Media, PA05.2026
Cosmetologist's License - Cosmetology
Gordon Phillips Beauty School Graduate
Downingtown, PA06.1992
High School Diploma -
Coatesville Area Senior High School
Coatesville, PA06.1990
Skills
- Goal-oriented mindset
- Adaptability to Change
- Sales Presentations
- Invoicing
- Cold calling expertise
- Business growth and retention
Timeline
Independant Sales Representative
Avon Cosmetics
06.2017 - Current
Salon Cosmetologist
Smart Style Salon
12.2015 - 11.2022
Professional Actress and Model
Self Employed Web
05.2001 - Current
Cake Decorator and Deli Counter
Super Fresh Food Market
10.1989 - 10.1999
Associate of Applied Science - Paralegal Studies
Delaware County Community College
Cosmetologist's License - Cosmetology
Gordon Phillips Beauty School Graduate
High School Diploma -
Coatesville Area Senior High School
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