Kimberly Krajca
Bullard,TX
Summary
Versatile professional with a proven track record in the insurance and safety sectors, notably at Philadelphia American. Excelled in enhancing client satisfaction through personalized solutions and rigorous compliance with industry standards. Skilled in relationship building and insurance policy sales, demonstrating a goal-oriented mindset and exceptional verbal communication. Achieved significant client retention and safety improvements.
Insurance professional prepared for role, bringing wealth of experience in risk assessment and client relationship management. Proven ability to deliver customized insurance plans that meet client needs. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability in changing environments. Skilled in underwriting, claims processing, and client consultation.
Overview
28
28
years of professional experience
Work History
Independant Insurance Agent
Philadelphia American
01.2019 - Current
- Conducted annual reviews of existing policies with clients, identifying opportunities for adjustments or additional coverage based on changing circumstances.
- Enhanced client satisfaction by providing personalized insurance solutions and excellent customer service.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Educated clients on insurance policies and procedures.
Bartender
VFW Carl Webb
10.2023 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Independent Insurance Agent
Colonial Life
08.2019 - 02.2024
- Conducted annual reviews of existing policies with clients, identifying opportunities for adjustments or additional coverage based on changing circumstances.
- Enhanced client satisfaction by providing personalized insurance solutions and excellent customer service.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Educated clients on insurance policies and procedures.
- Provided ongoing support to existing clients, addressing their concerns and resolving any issues promptly and professionally.
- Generated leads through cold-calling, networking and other outreach methods.
Site Safety Supervisor
Newtron Group
10.1996 - 02.2020
- Developed and enforced site-specific safety plans to minimize risks and maintain a secure workspace.
- Monitored subcontractor performance closely, ensuring their adherence to established health and safety guidelines on-site projects.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Coordinated emergency response drills, preparing employees for real-life situations that required quick thinking and decisive action.
Owner of Electrical Business
SK Electric
01.1999 - 12.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Site Safety Supervisor -
ABC Trade School
Baton Rouge, LA01-1993
GED -
San Jacinto College
Pasadena, TX01-1993
Skills
- Goal-oriented mindset
- Insurance products
- Licensed insurance agent
- Health insurance
- Life insurance
- Teamwork
- HIPAA compliance
- Verbal and written communication
- Customer engagement
- Relationship building
- Insurance policy sales
Timeline
Bartender
VFW Carl Webb
10.2023 - 09.2024
Independent Insurance Agent
Colonial Life
08.2019 - 02.2024
Independant Insurance Agent
Philadelphia American
01.2019 - Current
Owner of Electrical Business
SK Electric
01.1999 - 12.2014
Site Safety Supervisor
Newtron Group
10.1996 - 02.2020
Site Safety Supervisor -
ABC Trade School
GED -
San Jacinto College
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