Heather Hoffman
Red Bluff,CA
Summary
Aspiring professional eager to apply my strong organizational skills, attention to detail, and commitment to accuracy as an Accounting Apprentice. Seeking to leverage my diverse customer service experience and dedication to personal growth in a dynamic accounting environment.
Overview
11
11
years of professional experience
Work History
Casino Cage Cashier
Rolling Hills Casino
Corning, CA
06.2025 - Current
- Processed cash transactions accurately and efficiently at cashier cage.
- Trained as Vault Teller to handle large transactions for several Casino departments.
- Maintained security protocols for vault access and cash handling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Monitored gaming transactions for compliance with regulations and internal policies.
- Trained new staff on operational protocols and customer service standards.
Environmental Service Technician
Rolling Hills Casino
Corning, CA
11.2024 - 06.2025
- Operated cleaning equipment to maintain facility cleanliness and safety.
- Disinfected high-touch surfaces to promote hygiene standards throughout the casino.
- Assisted in waste management procedures, ensuring proper disposal of materials.
- Collaborated with team members to uphold environmental service protocols efficiently.
Business Owner
Heather’s Cookies
Red Bluff, CA
01.2022 - 01.2025
- Maintained accurate records of ingredient stocks and financial transactions.
- Handled budgeting and financial management, including tracking sales revenue, and managing expenditures for supplies.
- Provided exceptional customer service, leading to repeat business and a loyal customer base.
- Implemented effective marketing strategies to increase sales and expand the customer base.
- Streamlined production processes to improve efficiency and reduce costs.
- Ensured compliance with local health and safety regulations.
Delivery Driver
Dominos
Red Bluff, CA
03.2020 - 08.2020
- Ensured timely and accurate deliveries, contributing to customer satisfaction and repeat business.
- Demonstrated reliability and responsibility in handling cash transactions and managing delivery logs.
Hostess
Cozy Diner
Red Bluff, CA
- 08.2015
- Developed strong interpersonal and communication skills through constant interaction with customers.
Technician Coordinator
Atlas Solar
Red Bluff, CA
10.2014 - 07.2015
- Supported company growth by effectively managing scheduling requests without compromising service quality.
- Utilized strong organizational skills to maintain accurate records and schedules.
Education
Associate of Science - Business Administration: Accounting Concentration
Shasta College
Red Bluff, CA05-2026
Skills
- Strong Time Management
- Detail-Oriented
- Professional appearance
- Team player
- Performs well under pressure
- CPR & First Aid Certified
- Multicultural background
- Tax Preparation License (2024)
- Strong communication skills
- Microsoft Office Suite
- Basic knowledge of accounting principals
- Cash handling expertise
Timeline
Casino Cage Cashier
Rolling Hills Casino
06.2025 - Current
Environmental Service Technician
Rolling Hills Casino
11.2024 - 06.2025
Business Owner
Heather’s Cookies
01.2022 - 01.2025
Delivery Driver
Dominos
03.2020 - 08.2020
Technician Coordinator
Atlas Solar
10.2014 - 07.2015
Hostess
Cozy Diner
- 08.2015
Associate of Science - Business Administration: Accounting Concentration
Shasta College