Heather Howell
Registered Nurse
Groton,NY
Summary
With a proven track record at Guthrie Cortland Medical Center, I excel in delivering compassionate care and advanced life support, showcasing my expertise in ACLS, PALS, TNCC and ENPC. Renowned for mentoring staff and enhancing patient satisfaction, my approach combines critical thinking with empathetic patient interactions, significantly improving care outcomes.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Registered Nurse
Guthrie Cortland Medical Center
Cortland, NY
05.2019 - Current
- Team Lead and Charge Nurse
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Served as a liaison between patients, families, and healthcare teams; fostering trust, understanding, and improved communication across all parties involved.
- Built rapport with patients and family members to deliver exceptional care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Paramedic
Dryden Ambulance
Dryden, NY
08.2010 - 12.2022
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) emergency situations.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, pediatrics and respiratory distress.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise.
Director of Nursing
Comfort Keepers Home Care
Ithaca, New York
01.2019 - 10.2019
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Registered Nurse, Emergency Department
Cayuga Medical Center
Ithaca, New York
04.2017 - 01.2019
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
Registered Nurse
Visiting Nurse Services of Ithaca
Ithaca, New York
08.2013 - 01.2019
- Case Manager
- Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
- Managed complex cases involving multiple comorbidities, requiring expert clinical judgement and critical thinking skills.
- Supported families in navigating healthcare system, advocating for necessary resources and services.
Registered Nurse
VA Outpatient Clinic
Freeville, New York
12.2011 - 08.2013
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Registered Nurse LPN Instructor
Ocm Boces
Syracuse, NY
12.2010 - 12.2011
- Assisted in the training and mentorship of LPN students, contributing to a positive work environment and high-quality patient care.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
Surgical ICU Registered Nurse
St Josephs Hospital
Syracuse, NY
05.2009 - 12.2010
- Served as an advocate for patients needs by collaborating with physicians to modify treatment plans based on evolving clinical conditions or preferences expressed by family members.
- Provided emotional support for patients and families during critical situations, fostering trust and open communication throughout their ICU stay.
- Identified early signs of potential complications by conducting regular assessments and initiating appropriate interventions as needed.
Paramedic
TLC EMS
Cortland, NY
11.2001 - 08.2010
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) in emergency situations.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, pediatrics and respiratory distress.
- Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
- Narcotic Officer
Education
Bachelor of Science - BSN
SUNY Delhi
Delhi 01.2010 - 12.2014
Associate of Applied Science - Registered Nurse
St Josephs College of Nursing
Syracuse 08.2007 - 05.2009
Skills
Certified Emergency Nurse, CEN
Certified Pediatric Emergency Nurse, CPEN
Advanced Cardiac Life Support, ACLS
Pediatric Advanced Life Support, PALS
Advanced Trauma Life Support, ATLS
Cardiopulmonary Support, CPR
Trauma Nursing Core Course, TNCC
Emergency Nursing Pediatric Course, ENPC
Certification
PALS - Pediatric Advanced Life Support
Timeline
Registered Nurse
Guthrie Cortland Medical Center
05.2019 - Current
Director of Nursing
Comfort Keepers Home Care
01.2019 - 10.2019
Registered Nurse, Emergency Department
Cayuga Medical Center
04.2017 - 01.2019
Registered Nurse
Visiting Nurse Services of Ithaca
08.2013 - 01.2019
Registered Nurse
VA Outpatient Clinic
12.2011 - 08.2013
Registered Nurse LPN Instructor
Ocm Boces
12.2010 - 12.2011
Paramedic
Dryden Ambulance
08.2010 - 12.2022
Bachelor of Science - BSN
SUNY Delhi
01.2010 - 12.2014
Surgical ICU Registered Nurse
St Josephs Hospital
05.2009 - 12.2010
Associate of Applied Science - Registered Nurse
St Josephs College of Nursing
08.2007 - 05.2009
Paramedic
TLC EMS
11.2001 - 08.2010