Heather Huggins
Cypress,TX
Summary
Dynamic sales professional experienced in inside and outside sales as well as leadership. Skilled in customer service, prospecting, and fostering strong relationships. Committed to leveraging CRM tools to improve client interactions and drive measurable results. Ready to make immediate impact for the company.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Lead Sales Professional - Inside/Outside Sales
Lifetouch Preschool Portraits
Houston, TX
03.2025 - Current
- Consistent top 5% performer for all sales metrics of volume, activity, and profit margins along with team leadership roles.
- Developed strong customer relationships through effective communication and personalized service.
- Assisted in coordinating portrait sessions, ensuring smooth operations and client satisfaction.
- Adapted quickly to new products, enhancing service offerings and client engagement.
- Coordinated team activities, fostering collaboration and enhancing productivity.
- Monitored performance metrics, identifying areas for improvement and development.
- Trained new staff on operational standards and best practices.
- Attended trade shows as the company representative to further the brand's business across the nation.
Sales Professional - Outside Sales
Lifetouch Preschool Portraits
Houston-TX
08.2016 - 03.2025
- Reached performance objectives and generated over $1M in annual sales across retention and new business accounts.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
- Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships. Helped develop multiple enhancements for the overall team such as Salesforce optimization, Marketing Materials, and Highspot content.
Business Development Account Executive
ABC15 KNXV-TV Phoenix
Phoenix, AZ
2006 - 2008
- Developed business pipeline for media buys through cold-calling securing over 50 new relationships for the station.
- End-to-end selling of new business for the station.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
Sales Assistant
NBC13 WVTM-TV Birmingham
Birmingham, AL
2004 - 2005
- Assisted in daily sales operations, providing support to customers and team members.
- Managed inventory levels, ensuring accurate stock availability for sales.
- Handled customer inquiries, delivering prompt and effective solutions to enhance satisfaction.
- Collaborated with marketing team to promote products through various channels.
- Helps National Sales Manager to prepare presentations.
Sales Representative
JS Paluch
San Diego, CA
2003 - 2004
- Executed sales strategies to increase market presence and drive customer engagement.
- Sold print advertising space within church bulletins for over 100 churches.
- Helped design ads for businesses sold.
Medical Administration Assistant
Amylin Pharmaceuticals, Inc
San Diego, CA
2002 - 2003
- Initiated system for documentation of medical trial results to aid in drug trial approval process.
- Follow-up with medical sites to clarify reports for documentation.
- Assisted Medical Director in his duties.
Retail Clerk
The Fun Shop - Lafayette
Lafayette, LA
1994 - 2001
- Assisted customers with product selections and inquiries.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained organized merchandise displays to enhance customer experience.
- Restocked shelves regularly to ensure product availability and presentation.
Education
Bachelor of Science - Biology
University of Louisiana Lafayette
Lafayette, LA12-2021
Associate of Science - Nursing
Pasco-Hernando Community College
New Port Richey1999
Skills
- Objection handling
- Sales expertise
- Customer service
- Relationship selling
- Sales consultation
- Customer retention
- CRM proficiency
- Prospecting skills
- Complex Problem-solving across departments
- Staff training
- Customer relationship building
- Sales pipeline management
Certification
Sandler Sales Certification - Silver
Timeline
Lead Sales Professional - Inside/Outside Sales
Lifetouch Preschool Portraits
03.2025 - Current
Sales Professional - Outside Sales
Lifetouch Preschool Portraits
08.2016 - 03.2025
Business Development Account Executive
ABC15 KNXV-TV Phoenix
2006 - 2008
Sales Assistant
NBC13 WVTM-TV Birmingham
2004 - 2005
Sales Representative
JS Paluch
2003 - 2004
Medical Administration Assistant
Amylin Pharmaceuticals, Inc
2002 - 2003
Retail Clerk
The Fun Shop - Lafayette
1994 - 2001
Bachelor of Science - Biology
University of Louisiana Lafayette
Associate of Science - Nursing
Pasco-Hernando Community College