Heather Innis
Springfield,IL
Summary
Accomplished EMT with extensive experience at Global Medical Response, adept at patient management and infection control compliance. Proven ability to deliver compassionate care and effective communication in high-pressure situations. Successfully coordinated emergency responses, enhancing service delivery by 20%. Skilled in vital signs monitoring and personal care support, ensuring optimal patient outcomes.
Overview
4
4
years of professional experience
Work History
Caregiver
SYNERGY HomeCare
Springfield , IL
02.2026 - Current
- Assisted clients with daily living activities and personal care needs.
- Monitored client health and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients at home.
- Coordinated transportation for clients to medical appointments and social activities.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
EMT-Basic
Global Medical Response
, TX
06.2025 - Current
- Responded promptly to emergency calls and assessed patient conditions.
- Administered basic life support and first aid techniques to patients.
- Collaborated with healthcare teams to ensure patient safety and care continuity.
- Documented patient information and treatment in compliance with regulations.
- Collaborated with emergency response teams to improve service delivery processes.
- Provided emotional support to affected individuals during crisis situations.
Emergency Medical Technician
Lifestar Ambulance
Springfield, IL
05.2024 - 01.2026
- Provided emergency medical care to patients in various settings, including homes, businesses, and public areas
- Administered medications, performed CPR, and utilized advanced life support techniques to stabilize patients
- Assessed patient conditions and determined appropriate treatment plans based on symptoms and injuries
- Collaborated with other healthcare professionals to ensure seamless patient care and transfer of information
- Operated and maintained emergency medical equipment, such as defibrillators, oxygen tanks, and stretchers
- Responded quickly to emergency calls within designated service area to provide immediate medical assistance
- Maintained equipment and ensured readiness for emergency situations.
- Communicated effectively with patients and families to provide reassurance and information.
Emergency Medical Technician
Medics First
Springfield, IL
12.2021 - 05.2024
- Assessed patient conditions and determined appropriate treatment plans based on symptoms and injuries
- Provided emergency medical care to patients in various settings, including homes, businesses, and public areas
- Documented accurate patient information, vital signs, treatments provided, and response to interventions
- Maintained strict adherence to protocols and procedures for infection control and patient privacy regulations
- Communicated effectively with patients' family members or bystanders during high-stress situations
- Participated in ongoing training programs to stay updated on the latest advancements in emergency medicine practices
- Coordinated with law enforcement agencies at accident scenes or crime scenes for safe extrication of injured individuals
- Demonstrated strong decision-making skills under pressure by assessing risks versus benefits of different treatment options
Education
EMT - B - Emergency Medical Services
Lincoln Land Community College
Springfield, IL12-2018
GED -
Lawrence Adult High School
Springfield, IL04-2014
Skills
- Patient Care
- Vital Signs
- Medical Terminology
- Personal care support
- Health information coordination
- Equipment maintenance
- Infection control compliance
- Effective communication
- Time management
- Housekeeping tasks
- Compassion and empathy
- Patient management
- Hoyer lifting equipment
- Patient mobility assistance
Timeline
Caregiver
SYNERGY HomeCare
02.2026 - Current
EMT-Basic
Global Medical Response
06.2025 - Current
Emergency Medical Technician
Lifestar Ambulance
05.2024 - 01.2026
Emergency Medical Technician
Medics First
12.2021 - 05.2024
EMT - B - Emergency Medical Services
Lincoln Land Community College
GED -
Lawrence Adult High School