Reliable Medical Support professional with 12 years of experience in family practice and cardiology clinic environment. Expertly assist with office operations and physician support by gathering patient information, vitals,labs,xrays,triage physical and patient care injections blooddraws,etc. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Medical Support Assistant
New Hope Crystal Medical Clinic
Crystal , Mn
12.1999 - 07.2013
Collected pertinent data and calculations to aid physician in interpreting results.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Oriented and trained new staff on proper procedures and policies.
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Prepared lab specimens for diagnostic evaluation.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Assisted with routine checks and diagnostic testing by collecting and processing specimens. Blood draws,x-rays, EKGs,cast removals, sutures,helping in all procedures with phys, injections, triage calls for physicians,call in refills, always help out anybody from desk in back with anything new pretty much everything front and back of Clinic enjoyed all of it
Taught patients about medications, procedures and care plan instructions.