Reliable Medical Support professional with 12 years of experience in family practice and cardiology clinic environment. Expertly assist with office operations and physician support by gathering patient information, vitals,labs,xrays,triage physical and patient care injections blooddraws,etc. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Medical Support Assistant
New Hope Crystal Medical Clinic
12.1999 - 07.2013
Collected pertinent data and calculations to aid physician in interpreting results.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Oriented and trained new staff on proper procedures and policies.
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Prepared lab specimens for diagnostic evaluation.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Assisted with routine checks and diagnostic testing by collecting and processing specimens. Blood draws,x-rays, EKGs,cast removals, sutures,helping in all procedures with phys, injections, triage calls for physicians,call in refills, always help out anybody from desk in back with anything new pretty much everything front and back of Clinic enjoyed all of it
Taught patients about medications, procedures and care plan instructions.
Medical Assistant/Float
Northwest Family Physicians
05.1997 - 11.1999
Sanitized, restocked and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Oriented and trained new staff on proper procedures and policies.
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Prepared lab specimens for diagnostic evaluation.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Collected pertinent data and calculations to aid physician in interpreting results.
Followed appropriate procedures to minimize patient's exposure to radiation.
Education
Medical Assistant Certification - Medical Assisting
Concorde Careers Institute
Minneapolis, MN
01.1995
Skills
Proper Sterilization Techniques
Account Management
Operational Requirements
Assisting with Physical Exams
Customer Service
Medication Assistance
Simple Dressings
Wound Care and Irrigation
Direct Patient Care
Recording Vital Signs
Sterile Processing
Family Medicine
Knowledge of EKG Rhythm Interpretation
Medical History Collection
OB/GYN Procedures
Dressing Removal
Lab Equipment Calibration
Vital Sign Monitoring
Medical Histories and Vital Statistics
Specimen Collection
Lab Specimens and Collections
Electrocardiography
Certification
Registered Medical Assistant
Timeline
Lead Medical Support Assistant
New Hope Crystal Medical Clinic
12.1999 - 07.2013
Medical Assistant/Float
Northwest Family Physicians
05.1997 - 11.1999
Medical Assistant Certification - Medical Assisting
Staff Development Coordinator/Infection Preventionist at Hastings Senior Health and LivingStaff Development Coordinator/Infection Preventionist at Hastings Senior Health and Living