Heather Johnson
San Diego,CA
Summary
Dynamic General Manager with a proven track record at Vinyl Junkies, excelling in leadership and operations management. Cultivated strong client relationships and implemented strategies that boosted sales and profitability. Recognized for effective team building and problem resolution, fostering a positive work environment that enhanced employee satisfaction and loyalty.
Overview
24
24
years of professional experience
Work History
General Manager
Vinyl Junkies
08.2017 - 07.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Store Owner
M-Theory Music
12.2001 - 12.2009
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Education
Associate of Arts - Fashion And Visual Merchandising
FIDM
San Francisco, CA06-1994
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
Timeline
General Manager
Vinyl Junkies
08.2017 - 07.2025
Store Owner
M-Theory Music
12.2001 - 12.2009
Associate of Arts - Fashion And Visual Merchandising
FIDM
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