Heather Johnston

• Implemented data-driven decision-making processes within the HR department, improving effectiveness in various functional areas such as recruitment and performance management.
• Collaborated with executive leadership to align human resources strategy with overall business objectives, driving improved organizational performance.
• Streamlined HR processes for increased efficiency by automating manual tasks and adopting advanced software solutions.
• Directed hiring and onboarding programs for new employees.
• Coordinated and engaged with leadership in planning and organizing calendars, events, and activities to increase employee engagement.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Collaborated with stakeholders across the organization to maintain proper flow of communication and execution of planned initiatives and projects.
• Structured compensation and benefits according to market conditions and budget demands.
• Managed other HR and Marketing staff and oversaw the completion of tasks and initiatives.

During my initial 90-day tenure at Medina Healthcare System, I focused on cultivating robust relationships with key stakeholders, familiarizing myself with existing processes, and formulating a comprehensive strategic plan to drive organizational growth and success.

Recruiting:

• Built comprehensive employee recruiting strategy.
• Implemented ADP Recruiting module for the entire organization.
• Implemented metrics-driven recruiting strategies that resulted in improved efficiency and effectiveness of the recruiting process.
• Streamlined recruiting processes for entire team.
• Managed full cycle of recruiting, hiring, and onboarding new employees.
• Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.

Business Partner:

• Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Fostered positive work environment through comprehensive employee relations program.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Enhanced employee satisfaction by implementing innovative HR strategies and policies.
• Conducted thorough job analyses to develop accurate and detailed job descriptions for new hires.
• Collaborated with senior management to align HR initiatives with organizational goals.
• Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.

• Streamlined HR processes for increased efficiency and reduced administrative workload.
• Supported company growth by leading successful recruitment and hiring campaigns.
• Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for hiring or reorganization efforts.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Oversaw and managed hiring process and assisted human resources.
• Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
• Developed and implemented onboarding and orientation programs for new employees.
• Assisted with writing job postings and job descriptions for boards.
• Collaborated with managers to identify and address employee relations issues.
• Developed and monitored employee recognition programs.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Coordinated implementation of people-related services, policies and programs through departmental staff.

• Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
• Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
• Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
• Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.
• Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
• Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
• Collaborated with senior management to align HR initiatives with organizational goals.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Developed and delivered special events for company employees.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Instructed senior leaders on appropriate employee corrective steps.

• Maintained human resources information system and kept employee files up to date and accurate.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
• Supported human resources staff with new hire orientations and monthly departmental meetings.
• Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
• Coordinated employee recognition programs, boosting morale and increasing overall satisfaction levels within the company.
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.