Heather Joiner
Doniphan,MO
Summary
Accomplished Nurse Manager with a proven track record at PBRMC, enhancing patient care through critical thinking and quality improvement. Skilled in staff leadership and clinical supervision. My approach combines patient education with staff development, fostering a culture of excellence and compassionate care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Nurse Manager, Women's and Children's Services
PBRMC
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Registered Nurse
American in Home Care
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Recorded details regarding therapies to keep patient charts updated.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Registered Nurse
Comfort Care Homehealth
08.2020 - 06.2023
Registered Nurse, ICU, PCU, Women's Center
PBRMC
01.2015 - 06.2023
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Licensed Practical Nurse, Women's Center
PBRMC
08.2002 - 10.2012
Certified Nursing Assistant
Westwood Hills Nursing Center
01.2001 - 09.2002
Education
Licensed Practical Nurse -
Poplar Bluff Technical Career Center
Poplar Bluff, MOAssociate 's Of Science In Nursing - Registered Nurse
Three Rivers College
Poplar Bluff, MOBachelor's Of Science In Nursing - Nursing
Capella University, MN
05.2024
Skills
Staff Supervision
Quality Improvement
Critical Thinking
Department management
Policy Development
Staff Leadership
Hiring and Terminations
Clinical Supervision
Staff Development
Patient education and advocacy
Conflict Management
Performance Improvement
Staff Coaching and Mentoring
Electronic charting expertise
Corrective Action Implementation
Staff assignments
Attention to Detail
Neonatal Resuscitation (NRP)
Nursing Performance Assessment
Certification
NRP Instructor
Timeline
Registered Nurse
Comfort Care Homehealth
08.2020 - 06.2023
Registered Nurse, ICU, PCU, Women's Center
PBRMC
01.2015 - 06.2023
Licensed Practical Nurse, Women's Center
PBRMC
08.2002 - 10.2012
Certified Nursing Assistant
Westwood Hills Nursing Center
01.2001 - 09.2002
Nurse Manager, Women's and Children's Services
PBRMC
Registered Nurse
American in Home Care
Licensed Practical Nurse -
Poplar Bluff Technical Career Center
Associate 's Of Science In Nursing - Registered Nurse
Three Rivers College
Bachelor's Of Science In Nursing - Nursing
Capella University, MN
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