Heather Jones
Bradenton
Summary
Efficient Surgery Scheduler recognized for high productivity and ability to complete tasks swiftly. Skilled in managing complex scheduling systems, coordinating pre-surgical requirements, and ensuring seamless communication between patients and medical staff. Excel in time management, problem-solving, and adaptability, ensuring smooth operation of surgical procedures.
Overview
2026
2026
years of professional experience
Work History
Surgery Scheduler
Neurosurgery And Spine Specialists
Sarasota
01.2015 - Current
- Trained new staff on scheduling protocols for surgery, new patients, follow-up appointments, authorizations, diagnostic scheduling, referrals, and chart prep.
- Schedule and manage multiple calendars for scheduling
- Schedule all inpatient and outpatient surgical procedures for multiple surgeons.
- Go over all pre-op and post-op instructions for upcoming surgeries.
- Obtain all medical clearances prior to surgery.
- Coordinate with multiple doctors, vendors, and special monitoring.
- Advise the surgeon of any conflicts.
- Obtain authorization for surgery.
- Schedule all post-op and imaging appointments.
- Verify with the patient their medical history, medications, and allergies.
Diagnostic and Referrals Coordinator
Neurosurgery And Spine Specialists
2015 - Current
- Schedule follow-up appointments and diagnostic studies.
- Send referrals to facilities performing diagnostic studies, as well as healthcare providers.
- Obtain authorizations for diagnostic studies.
- Collect co-pays.
- Answer and return phone calls to patients, diagnostic facilities, and other healthcare providers.
New Patient Schedulings
Neurosurgery And Spine Specialists
2015 - Current
- Coordinated new patient appointments, ensuring accurate scheduling across multiple providers.
- Obtain all pertinent patient info, such as personal information, insurance, diagnostic studies, pain management, physical therapy, etc.
- Obtain all medical records needed for the appointment.
- Send a request to the PCP for referrals/authorizations, if needed.
Education
Sarasota High School
01-2001
Skills
- scheduling protocols
- medical clearance
- authorization processes
- patient coordination
- calendar management
- appointment scheduling
Timeline
Surgery Scheduler
Neurosurgery And Spine Specialists
01.2015 - Current
Diagnostic and Referrals Coordinator
Neurosurgery And Spine Specialists
2015 - Current
New Patient Schedulings
Neurosurgery And Spine Specialists
2015 - Current
Sarasota High School