Heather J. Slater
Bronx,NY
Summary
Extensive background in intensive Case Coordination /Management servicing the following populations: adolescents, chronically homeless, MICA, Substance Abuse, Families and formerly incarcerated individuals with disabilities and Mental health diagnosis within the NYC social services system. 10+year Social Services career distinguished by commended performance and proven results.
Overview
11
11
years of professional experience
Work History
Health Home Care Navigator/ SDOH Specialist
INDEPENDENCE CARE SYSTEM
Brooklyn, NY
02.2023 - Current
- Developed goals and objectives related to efficiency and quality of health care services.
- Effectively managed the needs of clients with high risk or complex medical, behavioral or psychosocial needs through community and virtual support.
- Coordinated appropriate linkages to community resources and support and expedited referrals to the appropriate care services.
Field Coordinator
CARLOS L. LOPEZ & ASSOSCIATES
New York, NY
09.2016 - 02.2023
- Ensured compliance with all New York City housing guidelines, initial applications, recertification, inspections.
- Coordinated services for Veterans to the proper modalities including (medical, mental health, substance abuse services, Community support).
- Prepared annual psychosocial assessments and quarterly treatment reviews/updates.
- Conducted and facilitated weekly team meetings to ensure efficiency and accountability.
Case Manager
WIN
Queens, NY
09.2014 - 06.2016
- Assigned a caseload of 28 families who temporarily resided in a NYC DHS shelter.
- Assisted families with securing HRA entitlements, employment, and meeting their children's educational needs, Mental health and Substance abuse referrals as needed and as individually assessed.
- Worked with outside prevention agencies (ACS) on better servicing my families and providing supportive services as needed.
- Maintained and self-audited case records on a weekly basis.
- Participated in onsite events and activities geared to further providing assistance and support for shelter families.
Education
Bachelor of Arts (BA) - Studies in Education
City College of New York
Skills
- Conflict Resolution
- Shelter Operations
- DHS Shelter trained
- Chart records
- Housing advocacy
- Client advocacy
- Entitlements advocacy
- Substance Abuse/Mental Health trained
- Intensive Counseling
- Domestic Violence trained
- Health Home Care Management
- Program development
- Weekly/Monthly reporting
- SDOH Coordination
- Motivational Interviewing
Timeline
Health Home Care Navigator/ SDOH Specialist
INDEPENDENCE CARE SYSTEM
02.2023 - Current
Field Coordinator
CARLOS L. LOPEZ & ASSOSCIATES
09.2016 - 02.2023
Case Manager
WIN
09.2014 - 06.2016
Bachelor of Arts (BA) - Studies in Education
City College of New York