Heather Keaton
Bartlesville
Summary
Results-driven professional with experience at Walmart, excelling in quality assurance and inventory control. Demonstrated strong analytical skills and attention to detail, enhancing operational efficiency and product quality. Proven ability to collaborate effectively with teams and suppliers, driving continuous improvement initiatives and ensuring compliance with rigorous standards.
Overview
7
7
years of professional experience
Work History
FDD Unloader/Processor
Walmart
11.2025 - Current
- Unloaded merchandise from delivery trucks, ensuring timely and accurate placement in warehouse storage.
- Operated material handling equipment to transport products safely within loading dock area.
- Collaborated with team members to maintain organized inventory and efficient workflow processes.
- Conducted quality checks on incoming shipments to ensure compliance with company standards.
- Assisted in maintaining cleanliness of work areas, promoting a safe working environment for all employees.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
Quality Assurance Associate
Walmart
01.2019 - 11.2025
- Collaborated with cross-functional teams to identify quality improvement opportunities.
- Supported root cause analysis efforts to resolve product defects effectively.
- Utilized automated testing tools to streamline QA processes and enhance efficiency.
- Participated in training sessions to stay updated on quality assurance best practices and methodologies.
- Contributed to continuous improvement initiatives by providing feedback on process enhancements.
- Supported continuous improvement efforts by actively participating in process reviews and suggesting data-driven recommendations for enhancement.
- Communicated effectively with suppliers to address any discrepancies found during incoming material inspections, fostering strong working relationships and better supply chain management.
- Assisted with independent internal audits.
- Supported audit preparation through research, analysis and presentation development.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH10-2026
Associate of Science - Office Assisting
Johnson County Community College
Overland Park, KS05-2010
Skills
- Strong analytical mind
- Attention to detail
- Customer service
- Inventory control
- Inventory tracking
- Cycle counting
- Audit processes
- Equipment operation
- Data management
- Supply and demand requirements
Timeline
FDD Unloader/Processor
Walmart
11.2025 - Current
Quality Assurance Associate
Walmart
01.2019 - 11.2025
Bachelor of Science - Business Administration
Southern New Hampshire University
Associate of Science - Office Assisting
Johnson County Community College