Heather Keena
West Palm Beach,Florida
Summary
Creative Cake Decorator with 7 years' track record of providing exceptional customer service and satisfaction. Outstanding skills in modern decorating techniques. Calm under pressure with success in working within collaborative and self-motivated environments.
Creative Head Cake Decorator with 7 years of experience. Adept at sales tracking, giving accurate quotes and working on tight budgets without sacrificing quality.
Successful at designing innovative cakes according to client needs for any occasion.
Seasoned Cake Decorator well-versed in different baking techniques and highly skilled in experimenting to come up with new creations. Proficient in icing methods, sculpting and color mixing. Noteworthy interpersonal and organizational skills. Committed to maintaining product integrity and highest quality standards.
Overview
8
8
years of professional experience
Work History
Head Cake Decorator
Publix Bakery
05.2017 - Current
- Fulfilled custom cake and decoration orders.
- Worked with clients to design custom cake decorations.
- Scheduled bakery employees and assigned work to decorators.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Education
Associate of Arts - Musical Theater/minor in Opera
Hartford Camerata Conservatory
Hartford, CT06-1999
High School Diploma -
Conard High School
West Hartford, CT06-1994
Skills
- Product inspection
- Themed cake designs
- Deadline oriented
- Strong leadership
- Training and mentoring
- Kitchen sanitization
- Time management proficiency
- Payment quoting
- Marketing and promotion
- Food safety compliance
- Sales tracking
Timeline
Head Cake Decorator
Publix Bakery
05.2017 - Current
Associate of Arts - Musical Theater/minor in Opera
Hartford Camerata Conservatory
High School Diploma -
Conard High School
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