Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharon Foley

Anchorage,AK

Summary

Proven leader in food production and team development, I enhanced cake decoration quality and efficiency at Carrs-Safeway-Albertsons. Skilled in hand piping and mentoring, I significantly improved product inspection standards, leading to a 20% increase in customer satisfaction. Expert in food safety compliance, I consistently ensured top-notch service and product excellence.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Head Cake Decorator

Carrs-Safeway-Albertsons
12.2010 - Current
  • Decorated cakes according to customer requests and themes.
  • Fulfilled custom cake and decoration orders.
  • Managed material inventory and ordered new materials when needed.
  • Worked with customers to define cake vision based on color, theme, size and price.
  • Weighed, boxed, and wrapped bakery products.
  • Worked with clients to design custom cake decorations.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.

Housekeeping Supervisor

Seachase Management
05.2005 - 09.2010
  • Managed laundry sorting, washing, drying, and ironing.
  • Completed schedules, shift reports, and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Worked with front desk to respond promptly to all guest requests.
  • Communicated repair needs to maintenance staff.
  • Increased employee performance through effective supervision and training.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.

Sales Associate

Carrs Safeway
02.1998 - 07.2003
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Wrapped, boxed and weighed bakery department products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Equivalent -

East High School
Anchorage, AK

Skills

  • Food Production
  • Hand piping
  • Menu Planning
  • Product Inspection
  • Training and mentoring
  • Food Safety Compliance
  • Production and processing

Certification

Was certified a Food Safety Manager. On June 29, 2013- June 29, 2018. Certificate #20874158, also TAP series, LLC Certificate of Achievement Municipality of Anchorage Food Handler #21-297850 and Certificate of Completion Municipality of Anchorage Food Worker online training program #1508140983

Timeline

Head Cake Decorator

Carrs-Safeway-Albertsons
12.2010 - Current

Housekeeping Supervisor

Seachase Management
05.2005 - 09.2010

Sales Associate

Carrs Safeway
02.1998 - 07.2003

High School Equivalent -

East High School

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Sharon Foley