Sierra Miller
Clinton,MS
Summary
Dynamic professional with extensive experience as Head Cake Decorator at Sam's Club, excelling in icing techniques and kitchen sanitization. Proven track record in training and mentoring staff, enhancing team productivity, and achieving high customer satisfaction. Skilled in quality control analysis, ensuring top-notch product standards while fostering a collaborative work environment.
Knowledgeable Team Lead. Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.
Experienced with assembly line techniques and production processes, ensuring efficient and consistent output. Utilizes problem-solving skills to maintain high-quality standards and minimize downtime. Track record of fostering team collaboration and adapting to dynamic work environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Cake Decorator
Sam's Club
11.2023 - Current
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Reduced waste by optimizing inventory management, minimizing overstocking of perishable items and ensuring proper rotation practices.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed material inventory and ordered new materials when needed.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Decorated cakes according to customer requests and themes.
- Fulfilled custom cake and decoration orders.
- Worked with customers to define cake vision based on color, theme, size and price.
Assembly Line Technician
Nissan North America, Inc.
01.2022 - 10.2024
- Provided training and mentorship to new assembly line technicians, ensuring smooth onboarding and integration into the team.
- Collaborated with team members to consistently meet or exceed production targets without compromising on quality standards.
- Contributed to a safe working environment by adhering to safety guidelines and protocols at all times.
- Achieved consistent high-quality output by diligently following work instructions and standard operating procedures.
Team Leader
Kroger
02.2020 - 08.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Education
Certificate of Technical Studies - Medical Assisting
11-2025
- Honoree of [Sierra Miller]
- Awarded [ Early Bird Certificate, Perfect Attendance]
- Honor Roll [ Semester 1,2,3,4 ]
Associate of Applied Arts - Nursing
08-2019
- 3.0 GPA
Skills
- Icing techniques
- Expert piping techniques
- Kitchen sanitization
- Training and mentoring
- Product inspection
- Quality control analysis
- Adaptive learning
- Mechanical assembly
- Machine operation
- Safety awareness
- Documentation skills
- Safety
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- Baking and Pastry Arts Certified
- CPR License
- Mechanical Tool Training
Timeline
Head Cake Decorator - Sam's Club
11.2023 - Current
Assembly Line Technician - Nissan North America, Inc.
01.2022 - 10.2024
Team Leader - Kroger
02.2020 - 08.2022
Delta Technical College - Certificate of Technical Studies, Medical Assisting
Hinds Community College - Associate of Applied Arts, Nursing
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