Heather Kelly
Kelsey's Pizza
323 Olmstead Drive, Apt 3, Titusville ,FL
5
years of professional experience
Dedicated professional with a strong work ethic and exceptional attention to detail, honed at Kelsey's Pizza. Proven ability to maintain high sanitation standards and support kitchen operations efficiently. Recognized for effective problem-solving and teamwork, ensuring a clean and organized environment that enhances overall productivity.
Work History
Dishwasher
3 Months- Washed dishes, utensils, and kitchen equipment to maintain clean, ready-to-use service supplies.
- Sanitized work areas and food-contact surfaces following restaurant hygiene and safety standards.
- Organized clean dishware for efficient kitchen access and smooth back-of-house operations.
- Operated dishwashing equipment and handled chemical solutions according to safety procedures.
- Collected used cookware from service areas and sorted items for cleaning and reuse.
- Maintained stock of clean plates, glasses, and utensils during fast-paced meal periods.
- Disposed of waste properly and kept dish station free of clutter and hazards.
- Supported kitchen staff by responding quickly to cleaning needs and maintaining steady workflow.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Convenience Store Clerk
1 Year- Operated POS register, processed cash, card, and mobile payments accurately.
- Restocked shelves, coolers, and grab-and-go displays to maintain product availability.
- Prepared coffee, fountain drinks, and hot foods following store safety standards.
- Assisted customers with product questions, lottery purchases, and transaction issues.
- Monitored inventory levels and reported shortages to support timely replenishment.
- Maintained clean sales floor, restrooms, and food service areas throughout shift.
- Followed cash-handling procedures and balanced register drawer with precision.
- Supported opening and closing tasks, including stocking, cleaning, and equipment checks.
- Maintained a clean and organized store environment for an improved shopping experience.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
- Assisted customers with locating products, answering questions, and recommending items based on their needs.
- Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
- Complied with company guidance and state and federal laws to control sales of tobacco, alcohol and Type products.
- Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.
- Handled customer complaints professionally, resolving issues quickly to maintain positive relationships with patrons.
- Maintained open lines of communication with management and coworkers for effective problem-solving and continuous improvement opportunities within the store.
- Followed cash handling, inventory accountability and fueling station procedures as part of operations.
- Stocked merchandise on display shelves and racks to provide good selection for customers.
- Assisted coworkers with managing heavy workloads or covering shifts when needed, fostering a supportive team environment.
- Conducted accurate cash handling and managed register transactions, ensuring balanced drawers at the end of each shift.
- Collaborated with team members to ensure smooth operations during busy periods and high-traffic hours.
- Met safe food handling protocols to comply with company, Location health department and industry standards.
- Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
- Reduced inventory shrinkage by conducting regular stock checks and reporting discrepancies promptly.
- Provided prompt assistance to customers at self-checkout stations, resolving issues efficiently to minimize wait times.
- Implemented loss prevention measures by monitoring customer activity and addressing suspicious behavior accordingly.
- Participated in ongoing training sessions to stay current on company policies, procedures, and best practices for convenience store operations.
- Aided in preparing store for audits by ensuring compliance with local laws, regulations, and company guidelines regarding merchandise storage and display.
- Supported management in maintaining accurate inventory records through diligent tracking of incoming shipments and returns.
- Boosted sales through effective merchandising and product placement on store shelves.
- Contributed to store success by participating in seasonal resets and special projects, ensuring timely completion of tasks.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed inventory control, such as counting, and stocking merchandise.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Operated POS systems to accurately process customer purchases.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided correct change for purchases to avoid customer confusion or disputes.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Processed returns and handled exchanges quickly to provide positive store experiences.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma
Skills
Strong work ethic
Cleaning and sanitizing
Attention to detail
Time management
Heavy lifting
Punctuality
Problem-solving
Efficient cleaning
Safety awareness
Dishwasher operation
Stress tolerance
Cleaning procedures
Customer service excellence
Organizational strengths
Proper sanitation
Waste disposal
Interactive communication skills
Restocking skills
Supply restocking
Kitchen equipment use
Chemical handling
Complex Problem-solving
Efficient nature
Equipment operation
Health code compliance
Quality control
Performance improvement
Machine operation
Troubleshooting skills
Chemical use
Energy conservation
Inventory management
Equipment troubleshooting
Fast-paced environment
Multitasking and organization
Punctual and reliable
Team collaboration
Adaptability and flexibility
Food safety regulations
Trash removal
Steady hand coordination
Physical stamina
Equipment maintenance
Manual dexterity
Water temperature control
Sanitizing protocols
Hazardous chemical handling
Plate sorting
Dish sanitizing
Kitchen station support
Utensil sorting
Food safety oversight
High efficiency
Trash management
Delivery processing
Health code requirements
Hospitality and accommodation
Tableware polishing
Teamwork and collaboration
Team player
Customer service
Kitchen support
Critical thinking
Multitasking
Proactive and Self-motivated
Work area maintenance
Decision-making
Active listening
Receiving and storing supplies
Food safety protocols
Table cleaning and arranging
Excellent communication
Timeline
Dishwasher
Kelsey's Pizza
07.2026 - CurrentRead More
Convenience Store Clerk
711
01.2022 - 01.2023Read More
Bartow Highschool
High School Diploma
Read More