Heather Kinback
Nationwide
Canton,OH
1
Certification
16
years of professional experience
Adept at delivering cost estimations and enhancing team collaboration, tenure at Servpro of West Akron showcased ability to meet tight deadlines and improve project outcomes. Skilled in Xactimate, fire mitigation, water mitigation, mold remediation and personal property
IIRC CERTIFIED in Fire and Water mitigation and contents processing using Contents Tracker programming.
Work History
Property Field Adjuster
1 Year- Conducted thorough property inspections to assess damage and determine coverage eligibility.
- Evaluated claims by analyzing documentation and collaborating with policyholders to gather information.
- Negotiated settlement amounts with contractors and clients, ensuring fair resolution of claims.
- Streamlined claims processing by implementing efficient workflows and enhancing communication protocols.
Project Estimator
15 Years 1 Month- Used Xactimate to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
- Enhanced team collaboration through clear communication of project requirements.
- Build Scope for fire/water mitigation to determine work performed by team.
- Monitored project costs and expenses to identify deviations from original estimate and implement mitigation strategies.
- Conducted post-project evaluations to determine areas for improvement in field.
Shift Manager
1 Year 5 Months- Resolved escalated customer issues, applying problem-solving skills and reinforcing company values and standards.
- Trained new employees on company policies and procedures, facilitating smooth integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Enhanced team performance by delegating tasks and providing clear instructions.
Education
Graduate
Skills
Claim Assessment
Damage Assessment
Property Evaluation
Cost Estimation
Xactimate estimation
Claim Negotiation
Scope Definition
Project Planning
Project bidding
Time Management
Certification
IICRC FIRE MITIGATION
IICRC WATER MITIGATION
Timeline
Property Field Adjuster
Nationwide
09.2025 - CurrentRead More
Shift Manager
Walmart
03.2011 - 08.2012Read More
Project Estimator
Servpro of West Akron
08.2010 - 09.2025Read More
Timken High School
Graduate
Read More