Heather Kinney
Fort Wayne,IN
Summary
Energetically contributed to Parkview Regional Medical Center as a Certified Pharmacy Technician and Nutrition Services Cook, mastering HIPAA regulations and excelling in customer service. Achieved high patient satisfaction by accurately dispensing medications and preparing quality meals, showcasing exceptional problem-solving and time management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Parkview Regional Medical Center
10.2023 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Coordinated verification and filling of more than 60 daily prescriptions in high-volume hospital inpatient pharmacy environment.
Nutrition Services Cook
Parkview Regional Medical Center
08.2021 - 10.2023
- Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Education
State Certification - Nursing Assistance
Owens Community College
Perrysburg, OH08.1999
Skills
- Problem-solving skills
- HIPAA Regulations
- Medication Dispensing
- Filling Prescriptions
- Pharmacist support
- Time Management
- Cleaning and sanitizing
- Customer Service
- Patient Communication
- Detail Oriented
- Allergen awareness
- OSHA Compliance
Certification
- CPhT - Certified Pharmacy Technician exp: 2026
Timeline
Certified Pharmacy Technician
Parkview Regional Medical Center
10.2023 - Current
Nutrition Services Cook
Parkview Regional Medical Center
08.2021 - 10.2023
State Certification - Nursing Assistance
Owens Community College
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