Heather Kleinert
Doylestown,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
J&J Auto And Truck Repairs
03.2022 - Current
- Maintained incoming calls and scheduled appointments.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed daily accounting, receivables and payables.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Invoicing for post office vehicles that were worked on day prior.
- Main customer contact from welcoming them as they arrived, to keeping them informed of the process. To invoicing the customer after completion of work.
Hair Designer
Hair Cuttery Salon
02.2007 - 09.2019
- Developed creative techniques to provide clients with latest hairstyles.
- Determined appropriate hair treatments based on conditions and textures.
- Resolved guest complaints about service or style.
- Processed payments, entering sales in register for prompt customer service.
- Helped build lasting relationships with customers by offering helpful tips on at-home care for their hairstyles and recommending appropriate products.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Counted and documented opening and closing cash amounts daily.
Education
No Degree - Business Administration
3.9 GPA
High School Diploma -
06.1991
- 3.5 GPA
Master of Arts - Cosmetology
06.1991
3.9 GPA
Skills
- Tech-Savvy
- Spreadsheet Management
- Multitasking and Time Management
- Performance Improvement
- Records Management
- Office Administration
- Clerical Support
- Appointment Scheduling
- Complex Problem-Solving
- Records Management Systems
- Administrative Procedures
- Computer Proficiency
- High Volume Phone Inquiries
- QuickBooks expert
- Dedicated Team Player
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursPaid time off401k matchWork from home optionStock Options / Equity / Profit SharingPersonal development programsMy hobbies are spending time with my kids and granddaughter
Family is everything to me. I love spending time with my kids. They all were very involved in sports, football and lacrosse. My youngest is still currently playing lacrosse. I am hoping to find a job that will alow me to still attend the games to support him and attend my granddaughter activates as well as she is 5 and her activities are just beginning.
Timeline
Administrative Assistant - J&J Auto And Truck Repairs
03.2022 - Current
Hair Designer - Hair Cuttery Salon
02.2007 - 09.2019
University of Phoenix - No Degree, Business Administration
Central Bucks High School East - High School Diploma,
Middle Bucks Institute of Technology - Master of Arts, Cosmetology
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