Heather Knight
Salt Lake City,UT
Summary
Dedicated social worker with proven success in managing training programs and coordinating community initiatives. Strong organizational skills and attention to detail enhance efficiency in paperwork processing. Effective communicator and planner, adept at fostering collaboration among diverse stakeholders.
Overview
13
13
years of professional experience
Work History
Community Health Worker
Activate Care
12.2024 - Current
- Provide care coordination and resource navigation to an assigned caseload of community member clients with unmet social needs.
- Facilitate ongoing telephonic outreach, follow-up, and coaching to clients for enrollment in eligible services/benefits/programs.
- Assist clients with prioritizing goals and creating client-centered care plans.
- Coordinate with community nonprofits and resources to help clients meet their needs.
Health Access Assistor Coordinator
UTAH HEALTH POLICY PROJECT
West Valley City, UT
08.2022 - 11.2024
- Executed teamwork to facilitate community events and uphold partnerships
- Guide clients through processes for obtaining Medicaid, CHIP, and Marketplace Insurance
- Effectively instruct new employees on job responsibilities and tasks.
- Overseeing a caseload of as many as 80 clients concurrently
- Coordinated community outreach initiatives to promote healthcare awareness and access.
Social Services Director
COTTAGE ON VINE
Murray, UT
10.2021 - 08.2022
- Facilitated and led care team meetings
- Conducted comprehensive psychosocial assessments on clients
- Monitored health and safety compliance in facility
- Established strong connections between clients and relevant community resources
- Collaborated with local agencies to enhance service delivery and resources.
Certified Case Manager
VALLEY BEHAVIORAL HEALTH
Salt Lake City, UT
05.2020 - 10.2021
- Expertly addressed client needs with urgency and precision
- Observed State regulations consistent with client documentation
- Executed community outreach initiatives to enhance client services
- Collaborated as a team to deliver exceptional services to clients.
- Developed individualized care plans for diverse client needs.
Qualified Intellectual Disabilities Professional
ODYSSEY RESIDENTIAL HABILITATION
Idaho Falls, ID
07.2019 - 05.2020
- Oversaw supervision and scheduling across company operations.
- Facilitated documentation and maintenance of client care plans.
- Coordinated Person Centered Planning meetings engaging clients and support staff.
- Facilitated on-site assistance for individuals with disabilities when necessary
- RBT for youth participants in program
Case Manager/Peer Support
CRISIS RECOVERY UNIT DAVIS BEHAVIORAL HEALTH
Layton, UT
10.2012 - 07.2019
- Facilitated support and care for clients in crisis situations
- Facilitated daily treatment-based groups
- Assessed client needs and delivered tailored services
- Coordinated client assessments and developed personalized care plans.
Education
Bachelor of Science - Social Work
WEBER STATE UNIVERSITY
Ogden, UT12.2009
Skills
- Care coordination
- Home visiting
- Social services application assistance
- Mental health services
- Support groups
- Goal setting in treatment planning
- Multidisciplinary team meeting coordination
- Experience with individuals with physical disabilities
- Patient advocacy
- Crisis intervention
- Community outreach
- Supervising experience
- Community partnership development
- Long-term care facilities
- Collaboration
- Resident's rights
- Presentation skills
Languages
English
References
References available upon request.
Timeline
Community Health Worker
Activate Care
12.2024 - Current
Health Access Assistor Coordinator
UTAH HEALTH POLICY PROJECT
08.2022 - 11.2024
Social Services Director
COTTAGE ON VINE
10.2021 - 08.2022
Certified Case Manager
VALLEY BEHAVIORAL HEALTH
05.2020 - 10.2021
Qualified Intellectual Disabilities Professional
ODYSSEY RESIDENTIAL HABILITATION
07.2019 - 05.2020
Case Manager/Peer Support
CRISIS RECOVERY UNIT DAVIS BEHAVIORAL HEALTH
10.2012 - 07.2019
Bachelor of Science - Social Work
WEBER STATE UNIVERSITY