Heather Kopcza
Vernon,CT
Summary
Dynamic leader with extensive experience in family management and design. Proven track record in multitasking and creating inclusive environments. Expertise in enhancing community connections and driving project success.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Stay at Home Parent
Family
VERNON, CT
07.2011 - Current
- Coordinate educational and extracurricular activities to enhance developmental milestones for multiple children.
- Manage daily schedules and routines to ensure smooth operations.
- Facilitate communication between children and external caregivers to strengthen support networks.
- Oversee household budgeting and track expenses efficiently.
- Engage in community to promote social connections for children.
- Establish safe, supportive environments fostering inclusivity for all.
- Encourage positive behaviors, promoting patience, and respect among peers.
Designer/Owner
Heather Nicole Couture
VERNON, CT
07.2007 - Current
- Create custom designs for clients tailored to personal style.
- Work with clients via email, phone, and in-person to collect information to complete designs.
- Manage multiple projects simultaneously while adhering to deadlines.
Designer/Tailor/Office Manager
L'elite Bridal
Boston, MA
03.2008 - 07.2011
- Fostered a positive atmosphere in fast-paced, high-pressure environment.
- Created innovative design concepts for various client projects.
- Customized garments according to client specifications and fit preferences, enhancing customer satisfaction.
- Participated in brainstorming sessions to generate new ideas for product features or improvements.
- Coordinated multiple projects simultaneously, producing high quality results and ensuring timely delivery despite tight deadlines.
- Coordinated schedules for meetings and appointments.
- Facilitated communication between departments to support project coordination.
- Maintained filing system for records and correspondence.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Design Assistant
Dahlia's
Newton, MA
06.2007 - 08.2008
- Assisted designer in developing new designs and patterns that enhanced client project outcomes.
- Researched new design and branding trends to ensure alignment with industry standards and inform design strategy.
- Coordinated materials and resources for design brainstorming sessions.
- Facilitated sales of ready-to-wear designs and custom orders, contributing to overall revenue growth.
- Produced inventory samples for shop, design shows, and craft fair appearances.
Education
Bachelor of Arts - Fashion Design & Technology
Lasell College
Newton, MA05-2007
Skills
- Excellent communication
- Typing and technology proficiency
- Early childhood education
- Youth mentoring
- Teamwork
- Household management
- Multitasking
- Scheduling
- Organization
- Compassion
- Emotional intelligence
- Budget management
- Safety awareness
- Creative and artistic
- Problem solving
- Conflict resolution
Certification
Safe Sport
Affiliations
Parent helper for various school activities, fundraisers, and booster clubs
Timeline
Stay at Home Parent
Family
07.2011 - Current
Designer/Tailor/Office Manager
L'elite Bridal
03.2008 - 07.2011
Designer/Owner
Heather Nicole Couture
07.2007 - Current
Design Assistant
Dahlia's
06.2007 - 08.2008
Bachelor of Arts - Fashion Design & Technology
Lasell College