Heather Lacks
Randolph,VA
Summary
Dedicated Nursing Assistant with a proven track record of enhancing patient satisfaction at HCC Personal Care through compassionate care and efficient time management. Skilled in CPR and adept at fostering patient engagement, evidenced by a significant increase in positive feedback. Team-oriented professional committed to delivering high-quality support and improving patient outcomes.
Overview
7
7
years of professional experience
Work History
Resident Assistant
Hickory Hill Retirment Community
10.2024 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Nursing Assistant
HCC Personal Care
05.2019 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Education
Certificate - Nursing Assistant
Southside Virginia Community College
Chase City, VA04.2014
High School Diploma - All Required
Randolph Henry High School
Charlotte Court House, VA05.2009
Skills
- Time management
- Team player
- Supportive
- Activity planning
- CPR certified
Timeline
Resident Assistant
Hickory Hill Retirment Community
10.2024 - Current
Nursing Assistant
HCC Personal Care
05.2019 - Current
Certificate - Nursing Assistant
Southside Virginia Community College
High School Diploma - All Required
Randolph Henry High School