Heather Landkrohn
Zanesville
Summary
Detail-oriented registration clerk recognized for effective problem-solving and office organization. Expertise in processing registrations and maintaining patient data integrity, ready to support streamlined operations and improve patient experiences.
Overview
6
6
years of professional experience
Work History
Registration Clerk
Muskingum Valley Health Centers
Zanesville, OH
06.2023 - Current
- Processed patient registrations efficiently using electronic health record systems.
- Maintained accurate patient information through diligent data entry and verification practices.
- Assisted patients with insurance inquiries, ensuring clarity and compliance with policies.
- Coordinated appointment scheduling, optimizing clinic workflow and minimizing wait times.
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
Sales Associate
Coconisfurniture
Zanesville, OH
05.2020 - 04.2023
- Engaged customers, delivering personalized service and product recommendations to enhance shopping experience.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise displays.
- Collaborated with management to develop promotional strategies that increased foot traffic and sales volume.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction ratings through effective communication.
- Maintained store appearance, ensuring cleanliness and organization aligned with brand standards for optimal customer engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Applied Science - Early Childhood Education
Ohio University
Zanesville, OH05-2015
High School Diploma -
Maysville High School
Zanesville, OH05-2010
Skills
- Problem-solving
- Patient registration
- Payment processing
- Registration data intake
- Insurance verification
- Medical terminology
- Office organization
- Appointment scheduling
Timeline
Registration Clerk
Muskingum Valley Health Centers
06.2023 - Current
Sales Associate
Coconisfurniture
05.2020 - 04.2023
Associate of Applied Science - Early Childhood Education
Ohio University
High School Diploma -
Maysville High School