Heather Lansing
Aneth,Utah
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
16
16
years of post-secondary education
Work History
Resident Advocate
Utah Navajo Health System
04.2023 - Current
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
- Evaluated and screened patients to determine needs and provide necessary support.
- Delivered friendly service and offered expert support in every interaction.
- Distributed supportive services information to help individuals enhance ways of living and achieve self-sufficiency.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
Residential Assistant
Aneth Community School
02.2020 - 04.2023
- Logged and filed incident reports, detailing significant occurrences during assigned shifts.
- Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
- Participated in staff meetings and training to stay informed on policies and procedures.
- Documented student concerts and followed up with students after confrontations.
- Planned and organized social and educational activities to promote community building and personal development among students.
- Supervised and mentored students to promote safety and wellbeing
- Mediated conflicts to provide safe and secure environment through policy enforcement
- Maintained communication with students counselors, instructors and staff members to promote supportive environment
- Established consistent relationships with students to maintain professional boundaries
Senior Police Officer
Navajo Nation Police Department
11.2006 - 05.2018
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Answered emergency calls for help from citizens and business owners.
- Apprehended offenders and conducted interviews and interrogations.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
- Liaised with local, state, and federal regulatory agencies to streamline investigation completion.
- Worked as a school resource officer
Education
No Degree - Licensed Practical Nurse
College of Eastern Utah
Price, UT06.1991
No Degree - Police Officer
Navajo Police Academy
Toyei, AZ 09.2008 - 05.2024
Skills
- First Aid/CPR
- Dependable and Responsible
- Cultural Awareness
- Decision-Making
- Critical Thinking
Languages
Navajo
Native or Bilingual
Timeline
Resident Advocate
Utah Navajo Health System
04.2023 - Current
Residential Assistant
Aneth Community School
02.2020 - 04.2023
No Degree - Police Officer
Navajo Police Academy
09.2008 - 05.2024
Senior Police Officer
Navajo Nation Police Department
11.2006 - 05.2018
No Degree - Licensed Practical Nurse
College of Eastern Utah
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