Destini Oatis
Manteca,CA
Summary
Dynamic professional with experience at HomeFirst Services, adept at crisis intervention and relationship building. Proven ability to support clients in accessing essential services, enhancing community awareness through workshops. Skilled in medical terminology and data entry, demonstrating strong time management and adaptability in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Resident Advocate
HomeFirst Services of Santa Clara County
San Jose
04.2024 - Current
- Provided support to residents in navigating services and resources available within the community.
- Assisted with case management, ensuring timely access to housing assistance and social services.
- Facilitated workshops to educate residents on tenant rights and responsibilities, enhancing community awareness.
- Collaborated with service providers to coordinate resident needs, improving overall service delivery efficiency.
- Delivered crisis intervention services when necessary, helping residents cope during difficult times and regain stability.
Medical Assistant Extern
Family Indian Health Center
San Jose, CA
06.2024 - 09.2024
- Prepared examination rooms and ensured proper sterilization of instruments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Administered vaccinations and medications under supervision, ensuring accuracy and patient safety.
Corporate Receptionist
Apple
Cupertino, CA
04.2022 - 04.2024
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Maintained organized reception area, enhancing overall office professionalism and atmosphere.
- Assisted in managing conference room bookings, optimizing space utilization for meetings and events.
- Supported executive staff by booking conference rooms, and preparing meeting materials.
- Handled assignments independently with good judgement and critical thinking skills.
Pharmacy Clerk
The Pill Club
San Mateo, CA
12.2020 - 03.2022
- Assisted in processing prescription orders, verifying patient information for accuracy and compliance.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Input patient information into computer system for prescription orders.
Office Clerk Intern
Social Service Agency Santa Clara County
Mountain View, CA
06.2016 - 08.2018
- Executed outbound phone calls to establish client relationships.
- Executed extensive data analysis and management using Excel software.
- Assisted in printing batch headers and organizing them for efficient access. Supported preparation of files for meetings to facilitate smooth discussions.
- Assumed leadership role in team projects, guiding collaborative efforts toward successful outcomes.
Education
Medical Assisting Program
Unitek College
San Jose10.2024
Skills
- Support clients
- Time management abilities
- Crisis intervention
- Interpersonal communication
- Professionalism
- Medical terminology
- Relationship building
- Decision-making
- Adaptability and flexibility
- Data entry
- Phlebotomy
- CPR
- HIPPA
Certification
Medial Assistance
Timeline
Medical Assistant Extern
Family Indian Health Center
06.2024 - 09.2024
Resident Advocate
HomeFirst Services of Santa Clara County
04.2024 - Current
Corporate Receptionist
Apple
04.2022 - 04.2024
Pharmacy Clerk
The Pill Club
12.2020 - 03.2022
Office Clerk Intern
Social Service Agency Santa Clara County
06.2016 - 08.2018
Medical Assisting Program
Unitek College