Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Larson

Alexandria,MN

Summary

Dynamic professional with a proven track record of optimizing business performance at Douglas County through innovative leadership and collaboration. Skilled in office management and administrative support, adept at driving projects to completion with a keen focus on enhancing operational efficiency. Demonstrates exceptional clerical support abilities and a results-driven approach, ensuring high levels of productivity and customer satisfaction.

Overview

19
19
years of professional experience

Work History

Production Worker

3M
12.2022 - Current
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Maintain a positive attitude while doing daily tasks.

Cook

Cub Foods
06.2020 - 12.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

County Commissioner

Douglas County
01.2019 - 12.2022
  • Managed financial, operational and human resources to optimize business performance.
  • Cultivated company-wide culture of innovation and collaboration.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Represented organization at industry conferences and events.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Acted as a team in group projects, delegating tasks and providing feedback.

Childcare Provider

Self-employeed
06.2015 - 07.2019
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Introduced children to educational games and activities to boost learning.
  • Liaised with parents and guardians to discuss child progress.
  • Maintained quality record keeping based on state regulations.
  • Kept detailed financial records for booking of the business.

Child Support Enforcement Aide

Douglas County Social Services
06.2011 - 06.2015
  • Documented data and completed accurate updates to case records.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Compiled data and utilized web based tools to create Modification of child Support Orders.
  • Communicated with Court Administration and County Attorneys to schedule court dates.
  • Updated excel spreadsheets for mandated case file records.
  • Worked as a team using LEAN process to streamline workflow within the department.

Conference Services Manager

Arrowwood Resort and Conference Center
04.2005 - 06.2011
  • Verified event requirements such as meeting room set up's, menu selections and serving times and made appropriate modifications.
  • Developed and distributed event surveys to gather feedback and assess event success.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Oversaw event registration process by collecting and tracking attendee information.

Education

Associate of Science - Computer Networking And Technology

Vatterott College - Sunset Hills
St Louis, MO
05.2003

Skills

  • Clerical Support
  • Office Management
  • Travel Coordination
  • Administrative Support
  • Data Entry
  • Calendar Management
  • Scheduling
  • File Management
  • Business operations understanding
  • Information Protection
  • Correspondence Management
  • Office equipment operations

Timeline

Production Worker

3M
12.2022 - Current

Cook

Cub Foods
06.2020 - 12.2022

County Commissioner

Douglas County
01.2019 - 12.2022

Childcare Provider

Self-employeed
06.2015 - 07.2019

Child Support Enforcement Aide

Douglas County Social Services
06.2011 - 06.2015

Conference Services Manager

Arrowwood Resort and Conference Center
04.2005 - 06.2011

Associate of Science - Computer Networking And Technology

Vatterott College - Sunset Hills

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Heather Larson