Heather Livesay
Rogersville,TN
Summary
In transitioning from Pharmacy and Education to a Junior Data Analyst role, I bring a unique blend of analytical skills, attention to detail, and a strong background in problem-solving. My experience has honed my ability to extract meaningful insights from complex datasets, coupled with a dedication to continuous learning, and adapting to new challenges. I am eager to leverage my diverse skills to contribute effectively to data analysis projects and thrive in a dynamic analytical environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Bulls Gap School
08.2017 - 03.2023
- Supported teacher in development of individual learning strategies.
- Administered tests and assessments to evaluate student progress and performance.
- Provided mathematical, statistical methods, and math concepts.
- Adaptive materials to modify or create materials needed to meet specific needs.
Pharmacy Technician
Medical Center Pharmacy
08.2012 - 08.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Counted, measured and compounded medications following standard procedures.
Medical Billing Specialist
Healthstar Physicians
11.2001 - 10.2005
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Located errors and promptly refiled rejected claims.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Filed and updated patient information and medical records.
Education
Associate of Applied Science - Pharmacy Technology
PTCB
Online 02.2014
Associate of Applied Science - Medical And Dental Billing
Tennessee College of Applied Technology
Surgoinsville, TN06.2001
Skills
- Communication
- Problem Solving
- Critical Thinking
- Attention to Detail
- Teamwork
- Adaptability
- Analytics
- SQL
Certification
- Data Analytics
- AR/AP Management
- Accounting/Payroll
- Human Resources Management
- Project Management
Timeline
Special Education Paraprofessional
Bulls Gap School
08.2017 - 03.2023
Pharmacy Technician
Medical Center Pharmacy
08.2012 - 08.2017
Medical Billing Specialist
Healthstar Physicians
11.2001 - 10.2005
Associate of Applied Science - Pharmacy Technology
PTCB
Associate of Applied Science - Medical And Dental Billing
Tennessee College of Applied Technology
- Data Analytics
- AR/AP Management
- Accounting/Payroll
- Human Resources Management
- Project Management
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