Heather Livingston
Management
Green River,WY
Summary
Experienced Office Management and Administration Professional. Experienced in optimizing productivity, efficiency and service quality. Highly dependable, ethical and reliable. Top-notch management abilities in financial, personnel and clerical areas. Prioritizes projects and multitasks effectively to achieve project goals. Methodical and detail-oriented team player. Uses independent decision-making skills and sound judgment to positively impact company success. Excellent customer relations aptitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Office Manager (Formerly CEO)
Wyhy Federal Credit Union (Formerly Wyochem FCU)
10.2001 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed budgets, appointment scheduling, employee and event itineraries.
- Evaluated employee records and productivity to complete employee evaluations.
- Monitored and evaluated personnel performance to complete annual reviews, and recommended advancements.
- Prepared meeting materials and took clear notes.
- Processed payroll minus taxes.
- Prepared monthly financial reports to provide to the Board at the monthly Board meetings with reports provided.
- Prepared employee schedules.
- Paid monthly bills/invoices/insurance premiums.
- Assist members/customers with account or financial issues.
- Assisted members/customers setup monthly budgets
- Tracked delinquency issues and sent notices.
- Provide a step by step SOP when needed.
- Assist in the training of new employees.
- Verify employee hours through our timecard platform.
- Process member/customer payments.
Education
Diploma - General
Green River High School
Green River, WY06.1998
Skills
- Mail Handling
- Written Communication
- Report Writing
- Policy and Procedure Modification
- Customer Relations
- Banking Operations
- Travel Coordination
- Credit and Collections
- Account Reconciliation
- Excellent Organizational Skills
- Performance Improvement
- Conflict Management
- Office Supplies and Inventory
- Administering Payroll
- Report Preparation
- Clerical Support
- Billing and Invoicing
- Accounts Payable and Receivable
- Budget Administration
- Assist in Staff Training
- Microsoft Office Suite
- Excellent Multitasking Abilities
- Human Resources
- Email Correspondence
- Monthly Closings
- Scheduling
- Budgeting
- Administrative Oversight
- Event Coordination
- Weekly payroll processing minus taxes
- Goal orientated/driven
- Self motivated
- Will work alone or in a team setting
- Positive attitude even when stressed
- Great at Proof reading documents
Timeline
Office Manager (Formerly CEO)
Wyhy Federal Credit Union (Formerly Wyochem FCU)
10.2001 - Current
Diploma - General
Green River High School
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