Heather Lloyd
Pulaski,TN
Summary
Detail-oriented professional with comprehensive experience in administrative support and customer service. Proficient in multi-tasking, communication, and problem-solving, ensuring efficient operations and positive interactions.
Overview
2024
2024
years of professional experience
Work History
Educational Assistant-office Admin Assistant
Murfreesboro City Schools
Murfreesboro, TN
08.2016 - 08.2023
- Assisted in managing classroom behavior, enforcing rules, promoting a positive and inclusive learning environment for all students, supporting lead teachers, and completing other administrative tasks as needed. Mentored and tutored individual students needing additional help.
- Constructed bulletin boards and classroom doors from creative design.
- Copied, organized and distributed classroom assignments or other paperwork. Assisted co-workers and staff members with special tasks on a daily basis.
- Served as a liaison between faculty, parents, and community members, promoting clear communication channels.
- Answered multi-line phone system, routing calls, managing email correspondence, incoming and outgoing mail and faxes, supporting administration through scheduling meetings and preparing crucial documents.
- Managed filing systems, entered data, and completed other clerical tasks.
- Assisted with human resources tasks such as submitting time-off requests, finding a substitute for teachers.
- Knowledge of most copy machines and laminators of use and problem-solving when issues occur.
Receiving Manager
Southeastern Technology, LLC
Murfreesboro, TN
1999 - 2023
- Managed inventory verification processes to ensure readiness for quality control inspections.
- Engaged with suppliers to resolve shipping discrepancies, facilitating prompt delivery of essential materials for production. Oversaw purchasing initiatives when required.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Oversaw unloading, sorting, and distribution of materials to designated work areas.
- Assisted in gathering and preparing verified items for shipment. Created shipping documents and labels for outgoing packages.
- Operated forklifts and hand trucks to move items around the warehouse.
Sign Shop Technician
Sign Pro
Murfreesboro, TN
1998 - 1999
- Operated vinyl cutters and printers for sign fabrication.
- Assembly of signs. Including acrylic, HDU, metal, vinyl, cars.
- Assisted clients in selecting appropriate materials and colors to achieve desired results.
- Advised clients on local regulations regarding signage placement, ensuring compliance with city ordinances.
Education
Human Science
Middle Tennessee State University
Murfreesboro, TNSkills
- Administrative support
- Supplier relationship management
- Customer service
- Proficient in handling multiple priorities
- Visual layout design
- Sign design and production
- Efficient in computer applications
- Proficient documentation management
- Multi-copier operation
- Logistics coordination
- Knowledge of OSHA guidelines
Timeline
Educational Assistant-office Admin Assistant
Murfreesboro City Schools
08.2016 - 08.2023
Receiving Manager
Southeastern Technology, LLC
1999 - 2023
Sign Shop Technician
Sign Pro
1998 - 1999
Human Science
Middle Tennessee State University