Heather Lockhart
Jarrell,United States
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Daycare Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Hardlines Team Lead
Walmart
12.2021 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sporting Goods Department Manager
Walmart
08.2018 - 12.2021
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Trained newly hired sporting goods associate in upselling techniques, fishing licenses and gun sales, bolstering job expertise within three months.
Automotive Department Manager
Walmart
03.2015 - 08.2018
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Educated staff on strategies for handling difficult customers and challenging situations.
Sales Floor Associate
Walmart
01.2007 - 03.2015
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Alerted customers to upcoming sales events and promotions.
Education
High School Diploma -
Burnet High School
Burnet, TXCertificate - Medical Assistant
High Tech Institute
Irving, TXBachelor of Science - Healthcare Administration
Purdue Global University
OnlineSkills
- Classroom Organization
- Care Planning
- Cleaning and sanitizing
- Infant Care
- Health and safety
- Social Development
- Parent-Teacher Communication
Timeline
Hardlines Team Lead
Walmart
12.2021 - Current
Sporting Goods Department Manager
Walmart
08.2018 - 12.2021
Automotive Department Manager
Walmart
03.2015 - 08.2018
Sales Floor Associate
Walmart
01.2007 - 03.2015
High School Diploma -
Burnet High School
Certificate - Medical Assistant
High Tech Institute
Bachelor of Science - Healthcare Administration
Purdue Global University
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